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What is HCN?
Hotel tablets act as versatile interactive hubs in guest rooms, allowing patrons to access hotel services, make purchases, order meals, report maintenance issues, and adjust room settings. By consolidating devices like phones, television remotes, alarms, and smart controls into one sleek interface, these tablets significantly enrich the in-room experience with engaging functionalities. Each guest room transforms into a welcoming environment for discovery, featuring personalized city guides that help visitors easily explore their surroundings. With options for real-time messaging, guests are kept well-informed right from their arrival at the hotel. These tablets also serve as platforms for event announcements through in-room broadcasts, turning accommodations into lively centers of information. Moreover, the cost-effective feature that permits guests to opt out of housekeeping or select preferred cleaning times contributes to a more tailored and convenient stay. Properties can effortlessly communicate details about upcoming events, special promotions, and available amenities directly to guests, ensuring they remain fully informed. This forward-thinking strategy not only boosts guest satisfaction but also encourages a stronger bond between visitors and the overall hotel experience while enhancing operational efficiency.
What is Enseo?
Enseo is a distinguished leader in customer experience technology, particularly within the fields of hospitality, senior living, and education. With a rich history spanning over 24 years, characterized by innovative advancements, Enseo delivers outstanding technology solutions, which encompass in-room entertainment systems, managed Wi-Fi, room controls, and devices that prioritize employee safety. Their sophisticated platform allows for seamless integration of popular streaming services such as Netflix and YouTube directly onto guest room televisions, while ensuring comprehensive Wi-Fi coverage throughout entire facilities. Additionally, they implement energy management systems that automate the control of thermostats, lighting, and window treatments for greater efficiency. Enseo’s employee safety technology includes dependable panic buttons, which greatly enhance the security of their staff members. Committed to the dual objectives of employee satisfaction and technological advancement, Enseo is also recognized for its dedication to sustainable products and services, which include not just in-room entertainment and high-speed internet, but also energy management and room control technologies. As they continue to evolve and innovate, Enseo is determined to set new benchmarks for customer experience across all the industries they cater to, continually striving to enhance the overall satisfaction of both guests and employees alike.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
The Hotel Communication Network
Date Founded
2008
Company Location
Canada
Company Website
hcn-inc.com
Company Facts
Organization Name
Enseo
Date Founded
2000
Company Location
United States
Company Website
enseo.com
