Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • DbVisualizer Reviews & Ratings
    565 Ratings
    Company Website
  • Nasdaq Boardvantage Reviews & Ratings
    279 Ratings
    Company Website
  • Caller ID Reputation Reviews & Ratings
    33 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • Digital WarRoom Reviews & Ratings
    55 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    24 Ratings
    Company Website
  • ESET PROTECT Advanced Reviews & Ratings
    2,263 Ratings
    Company Website
  • MobiPDF (formerly PDF Extra) Reviews & Ratings
    6,998 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website

What is HELPAR?

HELPAR is an innovative collaborative platform aimed at enhancing remote assistance by combining video streaming with augmented reality (AR) capabilities. This cutting-edge tool superimposes digital images onto the user's camera feed, creating engaging and interactive experiences through the use of AR markers. By simply using a smartphone or smart glasses, users can quickly start a live video session, enabling them to demonstrate and clarify issues in real-time. While it shares similarities with conventional remote support systems by allowing users to share videos and images instantly, it stands out with its unique AR annotations that greatly enhance communication effectiveness. These sticky annotations, once placed during a session, remain fixed throughout the duration of the call, making it easier to pinpoint and discuss specific issues. Users can conveniently draw attention to areas of interest using AR markers and can also set up trackers based on 3D models, CAD data, or 3D scans without the need for complicated configurations. This flawless integration of advanced technology not only fosters better collaboration but also significantly boosts the overall effectiveness of remote guidance, allowing for a smoother resolution process. Consequently, HELPAR represents a significant leap forward in the realm of remote assistance solutions.

What is AR Genie?

AR Genie stands out as a premier provider of B2B hardware support services. Their groundbreaking software transforms the way technical problems are addressed. By integrating augmented reality (AR), artificial intelligence (AI), and video support, they deliver an unrivaled training and remote assistance experience. With AR Genie, users can tackle intricate technical challenges, offer effective remote help, and enhance the capabilities of both customers and technicians through an engaging and interactive platform. This innovative approach not only simplifies problem-solving but also enriches the overall user experience.

Media

Media

Integrations Supported

Genesys Cloud CX
INDOAR
SERVICE AR
Salesforce
Zendesk

Integrations Supported

Genesys Cloud CX
INDOAR
SERVICE AR
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIEWAR

Date Founded

2011

Company Location

Austria

Company Website

www.viewar.com/products/helpar

Company Facts

Organization Name

AR Genie

Date Founded

2017

Company Location

United States

Company Website

www.argenie.ai/

Categories and Features

Popular Alternatives

Plutomen Connect Reviews & Ratings

Plutomen Connect

Plutomen Technologies

Popular Alternatives

CareAR Reviews & Ratings

CareAR

CareAR, Inc.
Plutomen Connect Reviews & Ratings

Plutomen Connect

Plutomen Technologies
Remote Eye Reviews & Ratings

Remote Eye

Wideum