List of the Best AR Genie Alternatives in 2025
Explore the best alternatives to AR Genie available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to AR Genie. Browse through the alternatives listed below to find the perfect fit for your requirements.
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GoTo's LogMeIn Rescue is an effective and budget-friendly solution for remote support. This robust software enhances the efficiency of support teams and facilitates smooth assistance for users. It boasts essential functionalities like remote control, diagnostics, compatibility across multiple platforms, device configuration, video support, and various integrations and APIs. These features empower help agents and employees to maximize their productivity. Help desk technicians can address issues on inactive devices through tools like system information, scripting, and unattended access. Security remains a paramount concern with remote access software, and Rescue addresses this with HIPAA-compliant multi-factor authentication and advanced 256-bit AES encryption. Additionally, it includes features like permission-based security, single sign-on (SSO), IP login restrictions, and stringent password policies to safeguard your operations effectively. By prioritizing both functionality and security, Rescue offers a comprehensive solution for businesses seeking reliable remote support.
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ConnectWise ScreenConnect
ConnectWise
Empower your team with secure, seamless remote support solutions.ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information. -
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TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.
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VSight Remote
VSight
Transform remote collaboration with augmented reality-driven teamwork solutions.VSight Remote is an augmented reality-based platform designed for industrial remote collaboration, facilitating service, maintenance, and training tasks. It empowers frontline employees to connect with remote specialists for instant assistance as required. Common applications include service operations, maintenance, audits, and remote educational sessions. The integration of augmented reality elevates the experience of remote teamwork, enabling users to annotate live video feeds, PDF manuals, or images while also visualizing 3D models within their actual work settings. Through VSight Remote, team members can collaborate as if they are physically present at the service location, allowing experts to view the same perspective as field workers. They can provide direction using accurate visual markers such as shapes, arrows, and text, which can be superimposed on the technicians' live stream, images, or documents, thereby enhancing the effectiveness of the guidance provided. This innovative approach not only streamlines communication but also significantly improves the efficiency of on-site operations. -
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Glartek
Glartek
Empowering frontline workers with seamless no-code augmented solutions.Glartek is an innovative no-code platform designed for Augmented and Connected Workers, streamlining the management and organization of daily tasks for frontline employees in manufacturing and asset-intensive sectors. By utilizing digitized processes, structured workflows, 2D mobility, and augmented reality for step-by-step guidance, frontline workers can enhance their operations, boosting their skills, efficiency, safety, and overall productivity. The platform also enhances team and task management, provides digital work instructions, and facilitates monitoring, reporting, analytics, training, skills management, and knowledge management, among other functionalities. Additionally, Glartek offers a variety of add-ons to further enrich the user experience, including visual remote assistance, AI and machine learning capabilities, Internet of Things integration, enterprise solutions, 3D modeling, and connected glasses, providing a comprehensive solution that adapts to various operational needs. -
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CareAR
CareAR, Inc.
Transforming service experiences through innovative augmented reality solutions.CareAR is a cutting-edge augmented reality platform aimed at transforming how businesses deliver service experiences. By providing remote visual assistance and self-guided tutorials, it streamlines problem-solving processes, reduces the need for in-person visits, and boosts customer satisfaction significantly. Notable Benefits: - Accelerated problem-solving through remote AR assistance - Improved first-contact resolution rates with visual guides - Decreased on-site service calls due to self-service options - Enhanced knowledge sharing with access to remote specialists - Increased customer satisfaction and loyalty to the brand - Lower environmental impact by minimizing travel requirements The solutions offered by CareAR encompass: - CareAR Assist: Enables real-time collaboration to resolve issues remotely. - CareAR Instruct: Provides comprehensive, easy-to-follow guides for users to tackle challenges independently. - CareAR Experience: Allows businesses to design engaging AR tutorials for their customers, thereby broadening their service offerings effectively. This approach not only enhances operational efficiency but also fosters a more interactive customer experience. -
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oculavis SHARE
oculavis
Revolutionize support and maintenance with cutting-edge Augmented Reality!oculavis SHARE transforms customer support for manufacturers by removing the necessity for international travel and fostering the creation of innovative digital business models. Through the power of Augmented Reality, it allows for direct delivery of machine documentation to users and enables real-time connections with customers to troubleshoot issues remotely. This innovative tool significantly supports maintenance operations by reducing equipment downtime, improving first-time-fix rates, and boosting the overall equipment effectiveness (OEE) of manufacturing systems. By employing oculavis SHARE, companies can regain lost productivity and elevate their maintenance practices to new heights. The platform’s primary features encompass remote video assistance, comprehensive step-by-step guides, and engaging augmented reality content specifically designed for machinery and facilities. Moreover, a collection of management tools integrates effortlessly into existing operational workflows, ensuring that users maximize the advantages of their applications and enhance overall productivity. Consequently, oculavis SHARE not only simplifies support processes but also enables teams to operate more intelligently and efficiently, ultimately driving greater success in manufacturing. This approach represents a significant leap forward in how support and maintenance can be approached in the modern industrial landscape. -
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Help Lightning
Help Lightning
Transform remote assistance with innovative visual collaboration technology.Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today. -
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Plutomen Connect
Plutomen Technologies
Empower your team with seamless remote visual assistance.Plutomen Connect is an innovative remote visual assistance platform aimed at empowering frontline workers by streamlining the sharing of knowledge and facilitating effective problem-solving through high-definition video streaming. With a straightforward click, specialists can remotely diagnose technical issues and provide swift solutions. The inclusion of smart glasses, like RealWear, greatly enhances the remote assistance experience, allowing frontline personnel to engage in hands-free collaboration and troubleshooting. Users gain access to real-time visual support for routine maintenance, repair, and operations (MRO) through augmented reality overlays on images and videos, complemented by features such as a secure chat option, valuable analytics, and an administrative dashboard that houses detailed digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Furthermore, this adaptable solution integrates seamlessly with various industry-grade smart glasses and is compatible with web browsers, as well as Android and iOS devices, ensuring that all team members can easily access the platform. Ultimately, Plutomen Connect not only enhances communication but also significantly boosts operational efficiency, equipping teams with essential tools for success in their responsibilities while fostering a culture of collaboration and continuous improvement. This comprehensive approach ensures that organizations can quickly adapt to challenges and maintain high productivity levels in their operations. -
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Scope AR Worklink
Scope AR
Empower your team with seamless AR guidance and support.Imagine a comprehensive augmented reality (AR) knowledge platform that seamlessly combines work instructions with remote support. Envision a situation where every team member in your organization can instantly access expert guidance, enabling them to complete tasks with ease. What if this expert assistance was available not just in real-time but also through captivating AR tutorials that are accessible on any device? Moreover, think about how each individual's performance could be monitored, evaluated, and improved over time. The Worklink platform makes this vision a tangible reality by providing live expert help and detailed work instructions that can be accessed anytime, from anywhere. Users can smoothly transition from following basic work guidelines to engaging in remote consultations with experts within the same session, all while being immersed in an AR-enhanced experience. Furthermore, experts have the ability to integrate AR work instructions or training materials into their support calls as needed, guaranteeing that the guidance remains pertinent. With an intuitive interface, users can easily craft step-by-step work instructions adorned with animated AR overlays, eliminating the requirement for previous development skills, coding, or scripting knowledge. This approach not only empowers employees but also cultivates a culture of continuous learning and improvement throughout the organization. Ultimately, the platform serves as a catalyst for innovation, enabling teams to adapt quickly and efficiently to changing demands. -
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TeamworkAR
CGS
Revolutionize collaboration and training with immersive augmented reality.TeamworkAR is a cutting-edge augmented reality platform designed specifically for businesses, enhancing collaboration, training, and customer interactions within teams. It provides real-time AR collaboration features, including shared workspaces, video conferencing, remote support, and hands-free AI-powered voice search, which facilitate seamless communication among team members. The platform offers a variety of visualization tools, such as rotation, drawing, annotation, and image recognition, creating engaging environments that closely resemble real-world experiences. TeamworkAR also integrates effortlessly with service ticket systems, eLearning platforms, and learning management systems, making it a versatile solution that caters to various business needs. Its advanced analytics allow users to save AR sessions, track compliance timestamps, and evaluate engagement with educational materials effectively. Moreover, the platform includes dedicated AR content development services, enabling businesses to create comprehensive solutions in-house without the need for external agencies or additional developers, thus streamlining the adoption of augmented reality. This makes TeamworkAR an ideal choice for organizations eager to harness the power of AR in their operations. -
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Librestream
Librestream Technologies
Empowering industries with innovative AI-driven digital solutions.Librestream is at the forefront of providing advanced digital assistant solutions tailored for various sectors, harnessing the power of artificial intelligence to significantly improve workforce productivity and operational efficiency. Their innovative tools, including Onsight NOW and Remote Expert, enable businesses to offer immediate remote assistance, work instructions, and visual support to field service teams. This strategy effectively reduces downtime and increases first-time fix rates by allowing seamless, secure video interactions between frontline workers and specialists. Prioritizing the protection of organizational knowledge while promoting collaboration, Librestream plays a vital role in helping industries such as manufacturing, oil and gas, and aerospace refine their maintenance, training, and troubleshooting processes in real-time. By simplifying these workflows, Librestream not only boosts operational efficiency but also fosters a culture of innovation that can lead to transformative advancements across multiple sectors. Their commitment to leveraging technology ensures that companies remain competitive in an ever-evolving landscape. -
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XMReality
XMReality
Transforming on-site visits into seamless virtual collaboration experiences.XMReality enables the conversion of on-site visits into virtual interactions across various sectors. The platform allows for remote connections where participants can share their perspectives and work together using a suite of robust in-call tools. With a range of functionalities, XMReality empowers field personnel to engage with distant specialists for training and assistance. It enhances collaborative efforts by allowing users to toggle between live video, paused images, and shared files and documents. Users can utilize the guiding tools to emphasize crucial details and bridge language gaps effectively. Additionally, pre-defined and tailored step-by-step instructions are accessible to facilitate processes, highlighting necessary actions and documentation requirements. At the conclusion of each conference call, an automated PDF report is generated, ensuring that all documentation adheres to compliance standards. Furthermore, users have the option to record the session, capture screenshots, and annotate with notes, enhancing the overall engagement experience. This comprehensive approach not only streamlines communication but also maximizes efficiency in remote collaboration. -
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TechSee
TechSee
Transform customer service with visual data-driven automation.A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences. -
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Dynamics 365 Remote Assist
Microsoft Dynamics 365
Optimize service workflows and enhance customer experience effortlessly.Leverage the capabilities of Dynamics 365 Field Service to collect asset information and effortlessly integrate it with the Microsoft Power Platform or other enterprise tools. By performing remote inspections, which can include videos, screenshots, and annotations, you can significantly reduce travel costs and prevent potential delays, all from your device. Moreover, you can easily launch the Dynamics 365 Remote Assist mobile app directly from a Field Service mobile booking, enabling you to document call specifics within the timeline of the related work order, thereby improving tracking and operational efficiency. This integration not only optimizes your workflows but also elevates the quality of service you provide, fostering a more responsive and effective customer experience. Ultimately, embracing these technologies can lead to enhanced decision-making and increased satisfaction for both service teams and clients. -
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Viewabo
Viewabo
Revolutionize support with seamless visual collaboration and guidance.Designed for optimal operational performance and improved collaboration, Viewabo is set to transform technical support by converting a phone camera into a valuable visual tool. By using a straightforward SMS link, customers can effortlessly share their smartphone camera with you, enabling you to tackle their issues as if you were right there with them. Rather than just directing customers on how to fix their problems, you can visually lead them through each step of the process. During live video interactions, you have the capability to annotate directly onto the screen, delivering clear and effective visual guidance. Additionally, you can pause the customer's video feed at any point to obtain a closer look, which enhances collaborative efforts toward finding a solution. Simplify your support workflow by easily sharing recordings that facilitate collaboration with other teams, thus boosting overall efficiency in reaching your goals. Viewabo’s remote visual support changes challenging customer interactions into more seamless diagnostics and faster resolutions through effective visual communication, dramatically enhancing experiences compared to traditional support methods. This groundbreaking strategy not only reduces frustration but also empowers both support teams and customers, encouraging them to tackle technical challenges with renewed confidence. With Viewabo, the dynamics of technical support evolve, paving the way for more effective problem-solving and customer satisfaction. -
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Streem
Streem
Revolutionize customer support with immersive augmented reality experiences.Streem's augmented reality-based remote video and support platform is designed to enhance the customer experience significantly. By seamlessly integrating into any channel strategy, Streem's AR video solution empowers teams to prioritize customer needs by allowing them to visualize a space and gather the necessary information beforehand. Experts can initiate a remote video session through any channel only when it is needed, ensuring efficiency and relevance. This AR-enabled video channel is particularly advantageous for customers who wish to showcase a product effectively. Moreover, the platform facilitates secure, consistent, and reliable data sharing, fostering better collaboration between customers and teams. Streem stands out in the market by offering the most advanced AR-powered live video experience available today. This innovative approach enables both experts and customers to focus on meaningful dialogue rather than getting bogged down by technicalities, ultimately leading to more productive interactions. With Streem, the future of customer support is not just about resolving issues but also about creating engaging experiences. -
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AIVITEX
AIVITEX
Empowering businesses with seamless remote support and digital solutions.AIVITEX functions as a comprehensive digital service and remote support platform designed to empower businesses to offer their products and services online, thus establishing connections with customers around the globe. By enabling remote assistance and digital service delivery, it significantly boosts employee efficiency while minimizing the need for physical travel, which ultimately enhances time management. This approach not only contributes to environmental sustainability by lowering energy consumption but also allows businesses to stay competitive in a landscape where consumers are increasingly drawn to fast and digital solutions. AIVITEX offers a wide range of essential features for executing remote digital services and assessments. Users have the ability to start customized digital sessions suited for various tasks, utilizing live video communication, document sharing, image captures, forms, checklists, and product presentations, with all sessions archived for future reference. The live video functionality promotes instant engagement with clients, enabling comprehensive evaluations of on-site situations while ensuring a smooth interaction experience. Furthermore, this adaptability in service provision positions AIVITEX as an essential asset for contemporary businesses that are striving to meet the challenges of a rapidly changing market environment, making it a vital component of their operational strategies. -
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Fixzy Assist
Fixzy Assist
Revolutionizing maintenance with instant expert access and innovation.Fixzy connects homeowners, tenants, and occupants instantly with maintenance and repair professionals. Utilizing cutting-edge augmented reality, artificial intelligence, and advanced computer vision, Fixzy's web application enables live video interactions and offers intuitive tools compatible with both mobile devices and desktop computers. This innovative platform allows property stakeholders to swiftly tackle issues, thereby reducing stress, preventing further damage, and minimizing the necessity for on-site visits, regardless of time or location. The web app's no-download feature permits technicians to assist occupants through their smartphones, facilitating remote troubleshooting that harnesses the power of AR and AI technologies. Occupants can easily submit accurate measurements, detailed damage reports, and analyze problems using the app's computer vision capabilities. You can arrange a live video session with our experts to discover how they can effectively aid your occupants with remote features such as live hand overlays, pointers, toolkits, document sharing, zoom functions, and translation services, ensuring that help is always just a click away. This groundbreaking approach not only accelerates resolution times but also significantly enhances the overall service experience for all parties involved. By streamlining communication and support, Fixzy paves the way for a more efficient and effective maintenance process. -
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ServiceMax Zinc
PTC
Elevate field service efficiency with seamless collaboration and support.ServiceMax Zinc serves as an innovative collaboration platform that enhances the capabilities of field service teams through real-time communication and expert support. Seamlessly integrating with ServiceMax's suite of products, it equips technicians with essential tools such as video communication, live annotations, and AI-powered task management. By automating repetitive tasks and facilitating the instant sharing of vital information, Zinc optimizes service operations and ensures that teams are consistently synchronized on all service requests. With a commitment to minimizing repair times and boosting team collaboration, Zinc plays a crucial role in helping organizations elevate customer satisfaction and enhance the efficiency of field services. Additionally, its user-friendly interface promotes better engagement among team members, ultimately leading to improved overall performance. -
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XRmeet
XRmeet
Revolutionize remote support with immersive augmented reality solutions.Are you weary of relentless calls, messages, and face-to-face meetings? If you seek an all-encompassing augmented reality remote assistance tool tailored to enhance your team's efficiency by providing quicker solutions and reducing unexpected downtimes, your search ends here. This cutting-edge software enables technicians to assess issues through the user's camera feed while delivering support with real-time annotations such as hand drawings, markings, or text. With augmented reality overlays appearing directly on the user's display, instructions become straightforward and easy to follow. XRmeet effectively narrows the distance during on-site evaluations, removing the necessity for travel and conserving both time and money. It guarantees that clear and accurate instructions are provided without delay, aiding in swift problem-solving. Additionally, XRmeet promotes collaboration across multiple teams at once, expediting decision-making and improving overall efficiency. It also enhances the transfer of knowledge between seasoned professionals and newcomers, supporting real-time learning without interruptions. Moreover, even those with less expertise can independently diagnose and fix issues with the help of rapid remote assistance and AR capabilities, empowering them to act with assurance. Ultimately, this platform not only boosts productivity but also cultivates a workforce that is more capable and self-reliant, paving the way for future advancements. As a result, organizations can thrive in an increasingly digital and remote world. -
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Zoho Lens
Zoho
Revolutionizing remote support with immersive augmented reality experiences.Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow. -
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AIRe Link
AIRe Link
Revolutionize support with instant, app-free visual assistance.AIRe Link is a cutting-edge browser-based visual remote support tool developed by Konica Minolta, designed to enhance customer support by offering remote visual assistance without the need for app installations. This innovative solution allows support teams to see precisely what their customers are encountering, which expedites troubleshooting and reduces the necessity for in-person visits. The process begins when a remote assistant sends an invitation via email or SMS; the customer can then easily join the session by clicking the link, accessing it immediately through their browser without any app download. After the connection is made, the assistant can view the customer's perspective in real-time, facilitating instant visual support. Customers can conveniently participate in support sessions directly from their browsers, which streamlines the connection process. By providing support teams with insights into customers' viewpoints, the platform enables accurate problem diagnosis and effective guidance. Additionally, it supports integration with RealWear smart glasses, allowing technicians to assist customers hands-free. This streamlined method not only boosts efficiency but also significantly enhances the customer experience, making it easier for both parties to communicate and resolve issues. Overall, AIRe Link represents a significant advancement in remote support technology. -
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FASTEP
FASTEP
Revolutionize equipment management with innovative augmented reality solutions.FASTEP is a cutting-edge tool that identifies equipment and provides essential instructions, utilizing augmented reality to keep information accessible even when users are momentarily distracted. This innovative system allows users to troubleshoot problems effectively. For service organizations, FASTEP offers a range of practical applications: it simplifies the problem-solving process, eliminating the need for on-site technical support, boosts the efficiency of service engineers handling various types of equipment, and supports the training of new hires while minimizing mistakes. Companies operating across vast geographical areas find FASTEP to be an indispensable asset for assisting both service engineers and operators in a timely manner. Additionally, this digital assistant is designed to function efficiently offline, using augmented reality to overlay relevant information onto real-world scenes. The application also integrates smoothly with maintenance and repair systems, enables the recording of procedures through video, and facilitates communication with remote specialists when faced with unexpected challenges, ensuring that comprehensive support is always available. This versatile approach not only enhances service quality but also instills a greater sense of confidence within teams as they confront obstacles. Ultimately, FASTEP represents a significant advancement in the way organizations approach equipment management and service delivery. -
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TeamViewer Frontline
TeamViewer
Empower your workforce with cutting-edge augmented reality solutions!TeamViewer Frontline serves as a comprehensive productivity platform tailored for enterprises, equipped with advanced industrial augmented reality solutions. By leveraging smart glasses and mobile technology, Frontline empowers on-site personnel to enhance their efficiency: our tools enable workers to access visual data, follow detailed instructions, address particular challenges, or consult with specialists, all while maintaining hands-free operation. The essence of Frontline lies in its ability to link your workforce with essential information and expertise, ensuring they can perform their tasks effectively. Ultimately, this platform not only streamlines workflows but also fosters a more connected and knowledgeable workforce. -
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SightCall
SightCall
"Empower service excellence with real-time video interactions."At SightCall, we understand that enhanced visibility leads to superior service, encapsulated in our motto: see more, solve faster, serve better. By utilizing enriched video capabilities, SightCall empowers you to provide immediate assistance, ensuring exceptional customer experiences consistently. With our platform, your agents and technicians can address customer inquiries more efficiently through real-time, guided interactions. The integration of live video along with augmented content helps to elevate the quality of service you provide, guaranteeing remarkable experiences with every interaction. Count on a robust platform that operates on a secure global network, offering reliability whenever and wherever it is required, allowing you to focus on what truly matters—your customers. -
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RemoteVS
RemoteVS
Transform customer support with real-time co-browsing efficiency.RemoteVS is a cutting-edge online sales platform that leverages co-browsing technology to enhance customer engagement by allowing support agents to navigate web pages alongside clients, thus providing instant help and facilitating contract completion. The platform offers a seamless user experience, enabling customers to access services effortlessly via their web browser without needing to download anything, quickly connecting them to a support representative who initiates the remote session, and delivering real-time visual assistance through video, screen sharing, file sharing, or co-browsing features. It includes a range of interactive on-screen tools such as pointers and drawing utilities for precise annotations, extensive file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, as well as a barcode scanner for quick product information verification. Furthermore, it features automatic session recording for administrative purposes and LiveView for real-time monitoring of support agents' activities along with customer service metrics. This comprehensive suite of tools is designed not just to assist but to significantly streamline the customer support process, ensuring that users feel guided and informed throughout their interactions, ultimately enhancing their overall experience with the platform. By prioritizing user engagement and effective communication, RemoteVS sets a new standard for online customer support solutions. -
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Acty
ICONA SRL
Empowering technicians with real-time, augmented reality guidance.Acty is a cutting-edge remote video service application tailored to support field technicians in real time, allowing them to perform regular maintenance or tackle unforeseen issues through 3D augmented reality guidance, digital operational manuals, and AI-powered answers to questions regarding company documentation. Accessible via smartphones or smart glasses, technicians are able to visualize the equipment needing repairs while receiving comprehensive remote instructions enriched with visual aids like arrows, symbols, text, and 3D models to facilitate their understanding and task execution. This modern solution not only optimizes the repair workflow but also significantly boosts operational efficiency and precision in technical procedures, leading to enhanced outcomes overall. By integrating these advanced technologies, Acty empowers technicians to work more confidently and effectively in the field. -
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holo|one sphere
holo|one
Unlock mixed reality efficiency for your business today!Sphere is a versatile mixed reality platform designed specifically for businesses, prioritizing ease of use and cost-effectiveness while eliminating the need for extensive customization. This out-of-the-box solution allows for the smooth integration of mixed reality into various business processes, helping organizations enhance safety and improve time and cost efficiency. It features a wide array of applications that cater to numerous industries, such as remote assistance, digital teamwork, workflow improvement, and life-sized visual overlays. The platform is built to work seamlessly across a variety of operating systems and devices, offering flexibility that accommodates different hardware options. Sphere is compatible with almost all mobile devices, desktops, and mixed reality headsets, simplifying the integration of diverse technologies for companies. Currently, it supports iOS, Android, and Windows, with future plans to include MacOS support. Furthermore, certain functionalities of the software can be accessed via a web browser, making it platform-agnostic. To bolster security and enhance performance, Sphere utilizes cloud hosting, ensuring that data is well protected and operations run smoothly. This innovative methodology not only facilitates efficient operations but also empowers organizations to adopt state-of-the-art technology with minimal challenges. As businesses continue to evolve, Sphere positions itself as a crucial tool for those looking to stay ahead in a rapidly changing technological landscape. -
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Fieldbit
Help Lightning
Empowering industrial maintenance with real-time augmented reality solutions.Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market. -
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HyperIndustry
Inglobe Technologies
Revolutionize fieldwork with instant, paperless augmented reality solutions.HyperIndustry equips field technicians with instantaneous, paperless augmented reality assistance through mobile devices and wearables. We work closely with our partners at every phase—from sourcing to engineering and integration—to pinpoint the smartglass solutions tailored to their unique needs. The HyperIndustry Platform enables users to create a digital model of their equipment, even in intricate and ever-changing environments. This cutting-edge method removes reliance on obsolete information, facilitating immediate updates to digital resources and guaranteeing the best use of the solution. Furthermore, this adaptability allows technicians to swiftly respond to new challenges encountered in the field, enhancing their overall efficiency and effectiveness in real-time operations. -
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Reamplia
Tempestìve
Transforming business operations with Augmented Reality innovation.Reamplia, developed by Tempestive, is a software solution that leverages Augmented Reality to improve and accelerate a variety of business functions, especially in the realms of maintenance and sales. By utilizing augmented reality for remote maintenance assistance, it allows for the swift identification of problems, markedly reducing both the time and costs linked to interventions; on the other hand, in the sales sector, it facilitates connections with customers and potential clients from virtually any location, enabling businesses to showcase their entire product range while remaining in their showroom or store, which conserves management resources and enhances human interaction in scenarios where it may otherwise be restricted. Furthermore, Reamplia Remote Assistance acts as an Augmented Reality platform that fine-tunes maintenance, refurbishment, and repair operations across numerous industrial sites, thereby boosting overall efficiency. This cutting-edge strategy not only simplifies workflows but also cultivates deeper customer relationships by delivering prompt support and customized experiences. Ultimately, the integration of Reamplia signifies a transformative step in how businesses can operate, adapt, and connect with their clientele in an increasingly digital landscape. -
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Blitzz
Blitzz Remote Support
Transform customer support with seamless, efficient remote solutions.Organizations can leverage Blitzz Remote Support to enhance their operations, boost profits, elevate customer satisfaction, and prevent users from grappling with complex software solutions. The customer support sector is ripe for transformation, and remote video support solutions can distinguish businesses in a competitive landscape. Blitzz has demonstrated its ability to assist companies in saving both time and money while simultaneously improving customer experiences. To truly appreciate its impact, one must witness it firsthand. Remote Support effectively addresses challenges across a multitude of industries, making it a versatile solution. Discover how Blitzz can empower organizations to reach new heights. Historically, remote support tools have posed challenges, often lacking the essential features and user experience needed for an effective support team. As technology evolves, the importance of reliable support systems becomes even clearer. -
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Magic Leap
Magic Leap
Transformative solutions for a collaborative, efficient, and innovative workplace.Encourage creativity, increase efficiency, and amplify return on investment by leveraging enterprise-ready solutions with Magic Leap 1, which equips your team with cutting-edge tools to improve and enhance their skills. Professionals, frontline workers, and field technicians can access expert remote support whenever they need assistance, ensuring a seamless workflow. The capability to capture hands-free and stream live content keeps employees engaged and focused on completing their responsibilities effectively. Moreover, outdated paper processes can be transformed into digital formats, facilitating quick sharing and regular updates for all team members. By monitoring outcomes and improving efficiency, organizations can minimize costly errors, leading to a more productive work environment. The future workplace is set to be intelligent and interconnected, as remote collaboration, 3D visualization, real-world insights, the AR cloud, and improved connectivity come together to provide crucial information and experiences tailored to businesses of any size. Utilizing the features of Magic Leap 1 allows organizations to tackle significant real-world challenges, setting the stage for a more innovative and efficient industry landscape. Adopting these advanced technologies will significantly enhance how businesses operate and interact with their teams, ultimately fostering a culture of continuous improvement and collaboration. As industries evolve, the integration of these tools will redefine the standards of efficiency and creativity in the workplace. -
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Qbit
Qbit
Revolutionizing enterprise interactions with cutting-edge VR solutions.Qbit Technologies, a specialized startup based in Palo Alto, focuses on developing virtual, augmented, and mixed reality solutions specifically for enterprises. We target what we perceive as groundbreaking applications for commercial purposes, creating tailored products and solutions that utilize these sophisticated technologies. Our portfolio features 3D virtual reality online platforms based on open-source innovations from Silicon Valley, allowing us to create interoperable and scalable training simulations, serious games with business insights, collaborative spaces, e-commerce platforms, virtual shops, captivating marketing experiences, geo simulations, museums, and virtual assistants. Through our commitment to innovative experimentation, we consistently refine our skills, evolving them into state-of-the-art VR solutions that promote organizational growth and enhance interactions with technology in both strategic and tactical manners, equipping businesses for future challenges. In such a fast-paced technological environment, our dedication to innovation not only solidifies our position as a leader in the VR integration within business practices but also ensures we remain at the forefront of industry advancements. As the landscape continues to shift, we are excited to explore new possibilities that will further revolutionize how enterprises operate. -
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onremote AI Assistant
Onremote AG
Streamline documentation effortlessly with intuitive audio-video reporting.OnRemote AI Assistant is a versatile application designed to streamline the documentation process for professionals across various industries. It allows users to record their tasks through audio and video, creating comprehensive reports that reduce the reliance on traditional paperwork and decrease the risk of misunderstandings. Noteworthy features include the incorporation of audio and video annotations, enabling users to highlight essential information, along with support for numerous languages, including Swiss German, ensuring reports are produced in the user’s preferred language. The reporting workflow is intuitive, starting with the capture of observations, followed by the review and modification of the automatically generated report, and concluding with the ability to share the document in various formats such as PDF, Word, or Excel. Furthermore, OnRemote provides businesses with the option for tailored visual reports that align with corporate branding, which can seamlessly integrate into existing IT systems, such as content management and customer relationship management platforms. This level of customization not only boosts efficiency but also encourages enhanced collaboration among teams, positioning OnRemote as an essential tool for any professional environment. Ultimately, its multifunctionality leads to a more organized and effective workflow, benefiting both individuals and organizations as a whole. -
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Proximie
Proximie
Revolutionizing healthcare collaboration for superior patient outcomes globally.Proximie represents a groundbreaking technological platform that allows healthcare professionals to virtually 'scrub in' to any operating room or cath lab from virtually anywhere around the globe. By promoting real-time collaboration among clinicians, we strive to reduce variations in patient care, guaranteeing that every patient receives the highest standard of healthcare without exception. This platform enables multiple users in far-flung locations to interactively engage in a way that mimics the experience of working together within the same surgical setting. This functionality permits them to showcase incision techniques or utilize hand gestures to communicate intricate procedures in real-time. Leveraging artificial intelligence, machine learning, and augmented reality, Proximie empowers clinicians to take part in live operations or assessments from start to finish in a visually captivating and intuitive manner. Furthermore, the streamlined design of Proximie ensures that it can be seamlessly adopted even in low-bandwidth conditions, proving effective not only in advanced medical facilities but also in resource-constrained environments. In essence, Proximie's distinctive methodology not only broadens training horizons but also significantly enhances patient outcomes across a wide array of healthcare contexts, making it a vital tool in modern medicine. The potential applications of this technology could revolutionize how medical training and procedures are conducted globally. -
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Help me Fix
Help me Fix
Revolutionizing repairs with AI, video, and expert support.Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries. -
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Remote Eye
Wideum
Transform communication and collaboration for unparalleled operational efficiency.Remote Eye is a groundbreaking software solution that leverages smart glasses, smartphones, tablets, and PCs to streamline the exchange of information between on-site workers and support teams. This platform is specifically designed to assist users in tackling complex tasks and sustaining operations by offering immediate access to vital data while continuously monitoring the current environment. Users can connect with specialists through live video remote assistance, enabling instant troubleshooting and quick resolution of any emerging issues. Equipped with features such as hands-free operation, cloud integration, screen sharing, and high-definition communication tools, Remote Eye simplifies the process of problem-solving and resolution. Moreover, it allows users to share data during calls and record interactions for future reference with remote collaborators or external experts. The addition of a red dot pointer serves to enhance focus on key aspects during conversations, making discussions more effective. Our platform prioritizes seamless communication, data security, and the simplification of business engagements with important clients, enabling you to focus on the core aspects of your operations. With Remote Eye, you do not just acquire a tool; you gain a dedicated partner committed to boosting productivity and fostering collaboration in your workplace. By integrating such advanced features, Remote Eye positions itself as an essential ally in navigating the challenges of modern business environments. -
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MAXWORK Smart Factory
MAXST
Transform your operations with cutting-edge AR inspections today!MAXST is an advanced metaverse platform that merges augmented reality with the physical world. At the heart of its offerings is the Maxwork Smart Factory (MSF), a pioneering AR solution tailored for equipment inspections, which revolves around four essential features: admin, create, direct, and remote. This Software as a Service (SaaS) model is perfect for any facility looking to improve equipment oversight and boost productivity through streamlined AR inspections, detailed management of inspection histories, and quick problem resolution with AR remote assistance. Dive into the MSF innovation in your sector with a free one-month trial. MAXST's portfolio spans from business applications to more extensive systems, catering to diverse operational requirements. Using a camera, users can visualize the day's inspection tasks directly superimposed on the machinery, facilitating immediate, paperless inspections and documentation of results. In addition, all inspection data gathered on mobile devices is securely stored on a server, granting immediate access to results and significantly improving operational efficiency. With MAXST's advanced technology, the future of equipment management is not just envisioned; it is within your reach. By embracing this innovative approach, businesses can transform their operational strategies and achieve greater success. -
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Campfire
Campfire
Transforming collaboration with effortless holographic design technology.Campfire is an avant-garde startup focused on improving collaboration through holographic technology specifically designed for design and engineering tasks. Led by industry experts who have contributed to some of the most well-known augmented reality platforms, Campfire unveils an advanced range of devices and applications that enable effortless collaboration on 3D models, mimicking the experience of a shared holographic projector. This revolutionary innovation greatly enhances visual quality, ease of use, and the integration of workflows in comparison to current AR/VR solutions, backed by an impressive collection of more than 60 patents. Notable companies, including frog design, are already adopting Campfire, with a commercial launch anticipated this upcoming Fall. The device's setup is remarkably straightforward, requiring no WiFi or Bluetooth; users simply connect the device and turn it on to begin utilizing the Campfire application. Users can effortlessly adjust and inspect 3D models using a suite of intuitive tools that can be learned quickly, while text input is streamlined, and the touchscreen provides greater accuracy than conventional hand or arm gestures. As the technology continues to advance, Campfire is poised to transform the way teams engage with digital content, paving the way for enhanced interactions in a multitude of industries. This innovation not only holds promise for improving efficiency but also for driving creativity in collaborative environments. -
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Augmentir
Augmentir
Revolutionizing industrial work with AI-driven augmented reality solutions.The launch of Augmentir™, a pioneering AI-Powered Connected Worker Platform tailored for industrial enterprises, marks a significant advancement in the field. What sets Augmentir apart is its integration of augmented reality with artificial intelligence and machine learning, creating a distinctive solution. This innovative platform empowers frontline workers to enhance the quality of their work and boost productivity, fostering a culture of continuous improvement across the organization. Moreover, Augmentir provides intelligent guidance and support for frontline employees across various industrial scenarios, seamlessly bridging the gap between the shop floor and the field. In doing so, it not only streamlines operations but also enhances overall workforce efficiency. -
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Kiber 3
VRMedia
Transforming remote collaboration with instant expertise and innovation.Kiber3 offers a groundbreaking solution that ensures "Instant Expertise Everywhere," empowering teams to address ambitious projects even in challenging conditions. This state-of-the-art head-mounted display integrates with tailored software to enhance remote collaboration, allowing users to consult and exchange real-time data while interacting with multiple participants through Augmented Reality technology. With Kiber3, remote personnel can quickly diagnose, inspect, operate, and manage a variety of assets with ease. The Kiber3 Kit is designed with a sturdy head-mounted device featuring a unique binocular visor, specifically tailored to meet the demands of fieldwork and remote collaboration, thereby optimizing task completion efficiency. This cutting-edge technology fosters seamless engagement among users, creating a safe and efficient working environment that enhances productivity in remote collaboration. Furthermore, Kiber3 transforms the dynamics of team interaction and cooperation, making expertise readily available regardless of location, and significantly improving overall operational effectiveness. In an era where remote work is increasingly vital, Kiber3 stands out as a key player in redefining how teams connect and collaborate effectively. -
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SimplyVideo
SimplyVideo
Transforming video conferencing with innovative XR collaboration solutions.SimplyVideo utilizes the power of Extended Reality (XR) and spatial computing to transform the experience of video conferencing. Our innovative platform allows teams to work together effortlessly from anywhere in the world, enabling them to address challenges with unprecedented speed and effectiveness. Field personnel can conduct audits, inspections, and maintenance tasks while receiving instant assistance from remote experts, which dramatically minimizes costly downtime and promotes environmental sustainability. With SimplyVideo, the integration of drones into your video calls offers a unique aerial view of your ground team. This groundbreaking drone feature enhances your virtual meetings by reducing the need for unnecessary travel and minimizing downtime, all while improving health and safety protocols. By harnessing real-time video collaboration, critical insights can be shared with workers, keeping their hands free and greatly increasing operational efficiency, which in turn accelerates task completion. Additionally, this interactive approach strengthens connections among team members, making collaboration not only more intuitive but also significantly more productive. Ultimately, SimplyVideo redefines remote collaboration, paving the way for a more connected and efficient workforce. -
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REFLEKT Remote
RE'FLEKT
Empower your team with secure, real-time remote collaboration.Optimize your business processes, improve operational efficiency, and mitigate workforce shortages with REFLEKT Remote, a powerful and secure Remote AR solution that bridges the gap between your frontline workers and service experts for immediate access to vital knowledge. By leveraging live video collaboration, you can quickly address issues through real-time discussions with professionals or peers. Initiating a secure live session is as simple as a click, compatible across a range of devices such as smartphones, tablets, smart glasses, laptops, and desktops. A leading company in the sector, ABB, effectively utilizes the customized Remote Insights solution, enhanced by features like Area Management, to streamline their problem-solving efforts significantly. The ABB Ability Remote Insights© platform greatly enhances service quality throughout various ABB divisions, allowing users to engage with mobile devices and Head Mounted Displays to tackle complex challenges efficiently. This cutting-edge strategy not only simplifies operations but also equips teams with the tools to respond to issues with increased speed and accuracy, ultimately fostering a more resilient workforce. As a result, businesses can achieve greater adaptability in today’s ever-evolving market landscape. -
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Apizee
Apizee
Empower customer support with real-time video solutions.Apizee delivers an all-encompassing remote visual assistance platform designed to enhance customer support and increase operational efficiency through real-time video interactions. This innovative solution enables businesses to tackle customer issues instantly via video calls, allowing for quicker and more accurate resolutions without the need for physical presence. The platform is specifically designed to cater to a variety of industries, such as insurance, retail, healthcare, and field services, helping organizations reduce travel expenses, expedite diagnostics, and improve customer satisfaction. Additionally, Apizee's secure and user-friendly tools seamlessly integrate into telehealth and customer support workflows, empowering companies to cultivate strong relationships with their clients. By adopting this cutting-edge approach, organizations can not only streamline their operations but also create a more interactive and satisfying customer experience. Ultimately, Apizee stands out as a pivotal solution for businesses seeking to adapt to the evolving needs of their customers in a digitally connected world. -
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Atheer
Atheer
Empowering front line teams with innovative, accessible technology solutions.Despite making up a significant 80% of the workforce, front line teams have frequently been overlooked by tech providers, and we are determined to rectify this situation. Atheer presents an all-encompassing Front Line Worker Platform that aims to effectively link these essential teams with the necessary support for thriving in their positions, thereby promoting safety and efficiency. This groundbreaking solution inspires industrial leaders globally to reconsider their approaches to aiding front line workers, irrespective of their geographical location. By equipping users with relevant insights, documentation, and training resources, we nurture independence among employees. Our platform is designed to enable the creation, distribution, and refinement of various visual work assistance tools, including work instructions, checklists, inspections, standard operating procedures, and job aids. Furthermore, our advanced AR-supported video sessions provide timely remote assistance exactly where it's needed. The platform boasts a secure architecture, is accessible from anywhere in the world, and is compatible with all devices, making it a flexible answer to contemporary challenges. By closing the technology gap, we strive to boost both the productivity and job satisfaction of front line teams on a global scale, ultimately fostering a more engaged and efficient workforce. -
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Splunk AR
Splunk
Transform operations with intuitive insights for enhanced customer satisfaction.Ineffective troubleshooting can lead to unsatisfactory customer experiences, and when there is a lack of diagnostic visibility, Splunk® AR can help minimize mean-time-to-resolution (MTTR). Whether your team is working on the factory floor or managing telecommunications towers, Splunk provides access to mobile dashboards and data visualizations tied to specific assets. This empowers even those lacking technical skills to participate through intuitive workflows and easily accessible information. Explore how our clients are harnessing Splunk Augmented Reality to improve their operations significantly. For example, Puget Sound Energy has effectively implemented Splunk AR to manage their facilities and enhance their response to outages by leveraging real-time data insights. This cutting-edge strategy not only optimizes their operational processes but also leads to a notable increase in customer satisfaction and trust in their services. Such advancements highlight the transformative potential of integrating augmented reality into everyday business practices. -
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DataMesh Director
DataMesh
Transform your 3D content creation with effortless efficiency.DataMesh Director enables the quick development of 3D Digital Twin content by leveraging existing 3D assets such as CAD and BIM files, utilizing an easy-to-use drag-and-drop interface that is similar to PowerPoint. With its ability to integrate IoT data seamlessly, the platform supports remote collaboration and offers one-click publishing to multiple platforms, allowing users to create standard operating procedures, support documents, 3D product manuals, and real-time monitoring systems for robots and machinery, thereby improving the productivity and experience of frontline employees. In contrast to traditional professional tools, DataMesh Director prioritizes accessibility, enabling users to efficiently produce 3D training tutorials, product demonstrations, and sales presentations in as little as ten minutes after getting acquainted with the software, which dramatically reduces content creation expenses. Furthermore, it provides remote experts with essential information and operational workflows, helping frontline workers to bridge communication gaps and ultimately lower costs even further. This pioneering approach not only optimizes workflows but also cultivates a collaborative atmosphere that boosts operational efficiency throughout the organization, creating a more agile work environment. As a result, teams can respond swiftly to changes and challenges, ensuring that productivity remains high and that all employees are equipped with the tools they need to succeed. -
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XYZ
XYZ Reality
Revolutionizing construction with augmented reality and precision engineering.The Atom represents a state-of-the-art engineering innovation that combines a safety headset for construction with augmented reality features and built-in computing power. This remarkable device empowers construction crews to precisely visualize and position holographic 3D design models directly at the site, achieving measurements with millimeter accuracy. With the Atom, teams can interact with their 3D designs in real-time, ensuring that everything aligns perfectly with the project's requirements. The user-friendly controller enhances engagement with the augmented reality settings, boasting an ergonomic design that prioritizes comfort and focus for users. Employing advanced laser-based tracking technology, the Atom seamlessly integrates 3D models with the real-world environment by utilizing the specific coordinates of the site. This capability allows users to traverse construction areas while viewing holograms that adhere to construction standards. Moreover, the Atom promotes enhanced collaboration by improving the flow of information between different teams, creating a more efficient and organized workflow. By fundamentally transforming how construction projects are conceived and implemented, this device not only enhances precision but also fosters greater teamwork, leading to improved outcomes for all involved. As a result, the Atom is poised to set a new standard in the construction industry.