Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CompanyCam Reviews & Ratings
    5,581 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • Hubstaff Reviews & Ratings
    3,933 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    67 Ratings
    Company Website
  • Resco Mobile App Development Toolkit Reviews & Ratings
    2 Ratings
    Company Website
  • Pylon Reviews & Ratings
    78 Ratings
    Company Website
  • Nasdaq Boardvantage Reviews & Ratings
    279 Ratings
    Company Website
  • Haystack Reviews & Ratings
    267 Ratings
    Company Website

What is Dynamics 365 Remote Assist?

Leverage the capabilities of Dynamics 365 Field Service to collect asset information and effortlessly integrate it with the Microsoft Power Platform or other enterprise tools. By performing remote inspections, which can include videos, screenshots, and annotations, you can significantly reduce travel costs and prevent potential delays, all from your device. Moreover, you can easily launch the Dynamics 365 Remote Assist mobile app directly from a Field Service mobile booking, enabling you to document call specifics within the timeline of the related work order, thereby improving tracking and operational efficiency. This integration not only optimizes your workflows but also elevates the quality of service you provide, fostering a more responsive and effective customer experience. Ultimately, embracing these technologies can lead to enhanced decision-making and increased satisfaction for both service teams and clients.

What is AR Genie?

AR Genie stands out as a premier provider of B2B hardware support services. Their groundbreaking software transforms the way technical problems are addressed. By integrating augmented reality (AR), artificial intelligence (AI), and video support, they deliver an unrivaled training and remote assistance experience. With AR Genie, users can tackle intricate technical challenges, offer effective remote help, and enhance the capabilities of both customers and technicians through an engaging and interactive platform. This innovative approach not only simplifies problem-solving but also enriches the overall user experience.

Media

Media

Integrations Supported

Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Genesys Cloud CX
Kanverse
Salesforce
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VisualSP
Zendesk

Integrations Supported

Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Genesys Cloud CX
Kanverse
Salesforce
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VisualSP
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$65 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft Dynamics 365

Date Founded

2016

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/mixed-reality/remote-assist/

Company Facts

Organization Name

AR Genie

Date Founded

2017

Company Location

United States

Company Website

www.argenie.ai/

Popular Alternatives

ADTANCE Smart Service Reviews & Ratings

ADTANCE Smart Service

ADTANCE GmbH & Co. KG

Popular Alternatives

CareAR Reviews & Ratings

CareAR

CareAR, Inc.
Plutomen Connect Reviews & Ratings

Plutomen Connect

Plutomen Technologies
Plutomen Connect Reviews & Ratings

Plutomen Connect

Plutomen Technologies