List of the Best Dynamics 365 Remote Assist Alternatives in 2025
Explore the best alternatives to Dynamics 365 Remote Assist available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to Dynamics 365 Remote Assist. Browse through the alternatives listed below to find the perfect fit for your requirements.
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VSight Remote
VSight
Transform remote collaboration with augmented reality-driven teamwork solutions.VSight Remote is an augmented reality-based platform designed for industrial remote collaboration, facilitating service, maintenance, and training tasks. It empowers frontline employees to connect with remote specialists for instant assistance as required. Common applications include service operations, maintenance, audits, and remote educational sessions. The integration of augmented reality elevates the experience of remote teamwork, enabling users to annotate live video feeds, PDF manuals, or images while also visualizing 3D models within their actual work settings. Through VSight Remote, team members can collaborate as if they are physically present at the service location, allowing experts to view the same perspective as field workers. They can provide direction using accurate visual markers such as shapes, arrows, and text, which can be superimposed on the technicians' live stream, images, or documents, thereby enhancing the effectiveness of the guidance provided. This innovative approach not only streamlines communication but also significantly improves the efficiency of on-site operations. -
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ConnectWise ScreenConnect
ConnectWise
Empower your team with secure, seamless remote support solutions.ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information. -
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XMReality
XMReality
Transforming on-site visits into seamless virtual collaboration experiences.XMReality enables the conversion of on-site visits into virtual interactions across various sectors. The platform allows for remote connections where participants can share their perspectives and work together using a suite of robust in-call tools. With a range of functionalities, XMReality empowers field personnel to engage with distant specialists for training and assistance. It enhances collaborative efforts by allowing users to toggle between live video, paused images, and shared files and documents. Users can utilize the guiding tools to emphasize crucial details and bridge language gaps effectively. Additionally, pre-defined and tailored step-by-step instructions are accessible to facilitate processes, highlighting necessary actions and documentation requirements. At the conclusion of each conference call, an automated PDF report is generated, ensuring that all documentation adheres to compliance standards. Furthermore, users have the option to record the session, capture screenshots, and annotate with notes, enhancing the overall engagement experience. This comprehensive approach not only streamlines communication but also maximizes efficiency in remote collaboration. -
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ADTANCE Smart Service
ADTANCE GmbH & Co. KG
Revolutionize service efficiency with tailored, user-friendly digital solutions.ADTANCE Smart Service is a cutting-edge platform that revolutionizes Service 4.0 by tailoring digital solutions to fit your specific needs and capabilities. With its modular and scalable design, you have the flexibility to book individual components whenever necessary, ensuring immediate availability. Furthermore, all previously generated and stored information across the various modules can be effortlessly exported through an interface for further use. This platform empowers your service personnel by providing quick and easy access to crucial data and tools on any device, whether it be smart glasses, smartphones, tablets, or computers. ADTANCE Smart Service encompasses a wide range of modules, including advanced document management systems, digital inspections, remote assistance, and predictive maintenance, making it a versatile choice for enhancing service efficiency. In addition, its user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. -
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Plutomen Connect
Plutomen Technologies
Empower your team with seamless remote visual assistance.Plutomen Connect is an innovative remote visual assistance platform aimed at empowering frontline workers by streamlining the sharing of knowledge and facilitating effective problem-solving through high-definition video streaming. With a straightforward click, specialists can remotely diagnose technical issues and provide swift solutions. The inclusion of smart glasses, like RealWear, greatly enhances the remote assistance experience, allowing frontline personnel to engage in hands-free collaboration and troubleshooting. Users gain access to real-time visual support for routine maintenance, repair, and operations (MRO) through augmented reality overlays on images and videos, complemented by features such as a secure chat option, valuable analytics, and an administrative dashboard that houses detailed digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Furthermore, this adaptable solution integrates seamlessly with various industry-grade smart glasses and is compatible with web browsers, as well as Android and iOS devices, ensuring that all team members can easily access the platform. Ultimately, Plutomen Connect not only enhances communication but also significantly boosts operational efficiency, equipping teams with essential tools for success in their responsibilities while fostering a culture of collaboration and continuous improvement. This comprehensive approach ensures that organizations can quickly adapt to challenges and maintain high productivity levels in their operations. -
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TeamViewer Frontline
TeamViewer
Empower your workforce with cutting-edge augmented reality solutions!TeamViewer Frontline serves as a comprehensive productivity platform tailored for enterprises, equipped with advanced industrial augmented reality solutions. By leveraging smart glasses and mobile technology, Frontline empowers on-site personnel to enhance their efficiency: our tools enable workers to access visual data, follow detailed instructions, address particular challenges, or consult with specialists, all while maintaining hands-free operation. The essence of Frontline lies in its ability to link your workforce with essential information and expertise, ensuring they can perform their tasks effectively. Ultimately, this platform not only streamlines workflows but also fosters a more connected and knowledgeable workforce. -
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CareAR
CareAR, Inc.
Transforming service experiences through innovative augmented reality solutions.CareAR is a cutting-edge augmented reality platform aimed at transforming how businesses deliver service experiences. By providing remote visual assistance and self-guided tutorials, it streamlines problem-solving processes, reduces the need for in-person visits, and boosts customer satisfaction significantly. Notable Benefits: - Accelerated problem-solving through remote AR assistance - Improved first-contact resolution rates with visual guides - Decreased on-site service calls due to self-service options - Enhanced knowledge sharing with access to remote specialists - Increased customer satisfaction and loyalty to the brand - Lower environmental impact by minimizing travel requirements The solutions offered by CareAR encompass: - CareAR Assist: Enables real-time collaboration to resolve issues remotely. - CareAR Instruct: Provides comprehensive, easy-to-follow guides for users to tackle challenges independently. - CareAR Experience: Allows businesses to design engaging AR tutorials for their customers, thereby broadening their service offerings effectively. This approach not only enhances operational efficiency but also fosters a more interactive customer experience. -
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SightCall
SightCall
"Empower service excellence with real-time video interactions."At SightCall, we understand that enhanced visibility leads to superior service, encapsulated in our motto: see more, solve faster, serve better. By utilizing enriched video capabilities, SightCall empowers you to provide immediate assistance, ensuring exceptional customer experiences consistently. With our platform, your agents and technicians can address customer inquiries more efficiently through real-time, guided interactions. The integration of live video along with augmented content helps to elevate the quality of service you provide, guaranteeing remarkable experiences with every interaction. Count on a robust platform that operates on a secure global network, offering reliability whenever and wherever it is required, allowing you to focus on what truly matters—your customers. -
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TeamworkAR
CGS
Revolutionize collaboration and training with immersive augmented reality.TeamworkAR is a cutting-edge augmented reality platform designed specifically for businesses, enhancing collaboration, training, and customer interactions within teams. It provides real-time AR collaboration features, including shared workspaces, video conferencing, remote support, and hands-free AI-powered voice search, which facilitate seamless communication among team members. The platform offers a variety of visualization tools, such as rotation, drawing, annotation, and image recognition, creating engaging environments that closely resemble real-world experiences. TeamworkAR also integrates effortlessly with service ticket systems, eLearning platforms, and learning management systems, making it a versatile solution that caters to various business needs. Its advanced analytics allow users to save AR sessions, track compliance timestamps, and evaluate engagement with educational materials effectively. Moreover, the platform includes dedicated AR content development services, enabling businesses to create comprehensive solutions in-house without the need for external agencies or additional developers, thus streamlining the adoption of augmented reality. This makes TeamworkAR an ideal choice for organizations eager to harness the power of AR in their operations. -
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Help Lightning
Help Lightning
Transform remote assistance with innovative visual collaboration technology.Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today. -
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Streem
Streem
Revolutionize customer support with immersive augmented reality experiences.Streem's augmented reality-based remote video and support platform is designed to enhance the customer experience significantly. By seamlessly integrating into any channel strategy, Streem's AR video solution empowers teams to prioritize customer needs by allowing them to visualize a space and gather the necessary information beforehand. Experts can initiate a remote video session through any channel only when it is needed, ensuring efficiency and relevance. This AR-enabled video channel is particularly advantageous for customers who wish to showcase a product effectively. Moreover, the platform facilitates secure, consistent, and reliable data sharing, fostering better collaboration between customers and teams. Streem stands out in the market by offering the most advanced AR-powered live video experience available today. This innovative approach enables both experts and customers to focus on meaningful dialogue rather than getting bogged down by technicalities, ultimately leading to more productive interactions. With Streem, the future of customer support is not just about resolving issues but also about creating engaging experiences. -
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ServiceMax Zinc
PTC
Elevate field service efficiency with seamless collaboration and support.ServiceMax Zinc serves as an innovative collaboration platform that enhances the capabilities of field service teams through real-time communication and expert support. Seamlessly integrating with ServiceMax's suite of products, it equips technicians with essential tools such as video communication, live annotations, and AI-powered task management. By automating repetitive tasks and facilitating the instant sharing of vital information, Zinc optimizes service operations and ensures that teams are consistently synchronized on all service requests. With a commitment to minimizing repair times and boosting team collaboration, Zinc plays a crucial role in helping organizations elevate customer satisfaction and enhance the efficiency of field services. Additionally, its user-friendly interface promotes better engagement among team members, ultimately leading to improved overall performance. -
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Kiber 3
VRMedia
Transforming remote collaboration with instant expertise and innovation.Kiber3 offers a groundbreaking solution that ensures "Instant Expertise Everywhere," empowering teams to address ambitious projects even in challenging conditions. This state-of-the-art head-mounted display integrates with tailored software to enhance remote collaboration, allowing users to consult and exchange real-time data while interacting with multiple participants through Augmented Reality technology. With Kiber3, remote personnel can quickly diagnose, inspect, operate, and manage a variety of assets with ease. The Kiber3 Kit is designed with a sturdy head-mounted device featuring a unique binocular visor, specifically tailored to meet the demands of fieldwork and remote collaboration, thereby optimizing task completion efficiency. This cutting-edge technology fosters seamless engagement among users, creating a safe and efficient working environment that enhances productivity in remote collaboration. Furthermore, Kiber3 transforms the dynamics of team interaction and cooperation, making expertise readily available regardless of location, and significantly improving overall operational effectiveness. In an era where remote work is increasingly vital, Kiber3 stands out as a key player in redefining how teams connect and collaborate effectively. -
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Librestream
Librestream Technologies
Empowering industries with innovative AI-driven digital solutions.Librestream is at the forefront of providing advanced digital assistant solutions tailored for various sectors, harnessing the power of artificial intelligence to significantly improve workforce productivity and operational efficiency. Their innovative tools, including Onsight NOW and Remote Expert, enable businesses to offer immediate remote assistance, work instructions, and visual support to field service teams. This strategy effectively reduces downtime and increases first-time fix rates by allowing seamless, secure video interactions between frontline workers and specialists. Prioritizing the protection of organizational knowledge while promoting collaboration, Librestream plays a vital role in helping industries such as manufacturing, oil and gas, and aerospace refine their maintenance, training, and troubleshooting processes in real-time. By simplifying these workflows, Librestream not only boosts operational efficiency but also fosters a culture of innovation that can lead to transformative advancements across multiple sectors. Their commitment to leveraging technology ensures that companies remain competitive in an ever-evolving landscape. -
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onremote AI Assistant
Onremote AG
Streamline documentation effortlessly with intuitive audio-video reporting.OnRemote AI Assistant is a versatile application designed to streamline the documentation process for professionals across various industries. It allows users to record their tasks through audio and video, creating comprehensive reports that reduce the reliance on traditional paperwork and decrease the risk of misunderstandings. Noteworthy features include the incorporation of audio and video annotations, enabling users to highlight essential information, along with support for numerous languages, including Swiss German, ensuring reports are produced in the user’s preferred language. The reporting workflow is intuitive, starting with the capture of observations, followed by the review and modification of the automatically generated report, and concluding with the ability to share the document in various formats such as PDF, Word, or Excel. Furthermore, OnRemote provides businesses with the option for tailored visual reports that align with corporate branding, which can seamlessly integrate into existing IT systems, such as content management and customer relationship management platforms. This level of customization not only boosts efficiency but also encourages enhanced collaboration among teams, positioning OnRemote as an essential tool for any professional environment. Ultimately, its multifunctionality leads to a more organized and effective workflow, benefiting both individuals and organizations as a whole. -
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Zoho Lens
Zoho
Revolutionizing remote support with immersive augmented reality experiences.Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow. -
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Viewabo
Viewabo
Revolutionize support with seamless visual collaboration and guidance.Designed for optimal operational performance and improved collaboration, Viewabo is set to transform technical support by converting a phone camera into a valuable visual tool. By using a straightforward SMS link, customers can effortlessly share their smartphone camera with you, enabling you to tackle their issues as if you were right there with them. Rather than just directing customers on how to fix their problems, you can visually lead them through each step of the process. During live video interactions, you have the capability to annotate directly onto the screen, delivering clear and effective visual guidance. Additionally, you can pause the customer's video feed at any point to obtain a closer look, which enhances collaborative efforts toward finding a solution. Simplify your support workflow by easily sharing recordings that facilitate collaboration with other teams, thus boosting overall efficiency in reaching your goals. Viewabo’s remote visual support changes challenging customer interactions into more seamless diagnostics and faster resolutions through effective visual communication, dramatically enhancing experiences compared to traditional support methods. This groundbreaking strategy not only reduces frustration but also empowers both support teams and customers, encouraging them to tackle technical challenges with renewed confidence. With Viewabo, the dynamics of technical support evolve, paving the way for more effective problem-solving and customer satisfaction. -
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AIVITEX
AIVITEX
Empowering businesses with seamless remote support and digital solutions.AIVITEX functions as a comprehensive digital service and remote support platform designed to empower businesses to offer their products and services online, thus establishing connections with customers around the globe. By enabling remote assistance and digital service delivery, it significantly boosts employee efficiency while minimizing the need for physical travel, which ultimately enhances time management. This approach not only contributes to environmental sustainability by lowering energy consumption but also allows businesses to stay competitive in a landscape where consumers are increasingly drawn to fast and digital solutions. AIVITEX offers a wide range of essential features for executing remote digital services and assessments. Users have the ability to start customized digital sessions suited for various tasks, utilizing live video communication, document sharing, image captures, forms, checklists, and product presentations, with all sessions archived for future reference. The live video functionality promotes instant engagement with clients, enabling comprehensive evaluations of on-site situations while ensuring a smooth interaction experience. Furthermore, this adaptability in service provision positions AIVITEX as an essential asset for contemporary businesses that are striving to meet the challenges of a rapidly changing market environment, making it a vital component of their operational strategies. -
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TechSee
TechSee
Transform customer service with visual data-driven automation.A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences. -
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AR Genie
AR Genie
Transforming technical support with AR, AI, and innovation.AR Genie stands out as a premier provider of B2B hardware support services. Their groundbreaking software transforms the way technical problems are addressed. By integrating augmented reality (AR), artificial intelligence (AI), and video support, they deliver an unrivaled training and remote assistance experience. With AR Genie, users can tackle intricate technical challenges, offer effective remote help, and enhance the capabilities of both customers and technicians through an engaging and interactive platform. This innovative approach not only simplifies problem-solving but also enriches the overall user experience. -
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Glartek
Glartek
Empowering frontline workers with seamless no-code augmented solutions.Glartek is an innovative no-code platform designed for Augmented and Connected Workers, streamlining the management and organization of daily tasks for frontline employees in manufacturing and asset-intensive sectors. By utilizing digitized processes, structured workflows, 2D mobility, and augmented reality for step-by-step guidance, frontline workers can enhance their operations, boosting their skills, efficiency, safety, and overall productivity. The platform also enhances team and task management, provides digital work instructions, and facilitates monitoring, reporting, analytics, training, skills management, and knowledge management, among other functionalities. Additionally, Glartek offers a variety of add-ons to further enrich the user experience, including visual remote assistance, AI and machine learning capabilities, Internet of Things integration, enterprise solutions, 3D modeling, and connected glasses, providing a comprehensive solution that adapts to various operational needs. -
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Scope AR Worklink
Scope AR
Empower your team with seamless AR guidance and support.Imagine a comprehensive augmented reality (AR) knowledge platform that seamlessly combines work instructions with remote support. Envision a situation where every team member in your organization can instantly access expert guidance, enabling them to complete tasks with ease. What if this expert assistance was available not just in real-time but also through captivating AR tutorials that are accessible on any device? Moreover, think about how each individual's performance could be monitored, evaluated, and improved over time. The Worklink platform makes this vision a tangible reality by providing live expert help and detailed work instructions that can be accessed anytime, from anywhere. Users can smoothly transition from following basic work guidelines to engaging in remote consultations with experts within the same session, all while being immersed in an AR-enhanced experience. Furthermore, experts have the ability to integrate AR work instructions or training materials into their support calls as needed, guaranteeing that the guidance remains pertinent. With an intuitive interface, users can easily craft step-by-step work instructions adorned with animated AR overlays, eliminating the requirement for previous development skills, coding, or scripting knowledge. This approach not only empowers employees but also cultivates a culture of continuous learning and improvement throughout the organization. Ultimately, the platform serves as a catalyst for innovation, enabling teams to adapt quickly and efficiently to changing demands. -
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RemoteVS
RemoteVS
Transform customer support with real-time co-browsing efficiency.RemoteVS is a cutting-edge online sales platform that leverages co-browsing technology to enhance customer engagement by allowing support agents to navigate web pages alongside clients, thus providing instant help and facilitating contract completion. The platform offers a seamless user experience, enabling customers to access services effortlessly via their web browser without needing to download anything, quickly connecting them to a support representative who initiates the remote session, and delivering real-time visual assistance through video, screen sharing, file sharing, or co-browsing features. It includes a range of interactive on-screen tools such as pointers and drawing utilities for precise annotations, extensive file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, as well as a barcode scanner for quick product information verification. Furthermore, it features automatic session recording for administrative purposes and LiveView for real-time monitoring of support agents' activities along with customer service metrics. This comprehensive suite of tools is designed not just to assist but to significantly streamline the customer support process, ensuring that users feel guided and informed throughout their interactions, ultimately enhancing their overall experience with the platform. By prioritizing user engagement and effective communication, RemoteVS sets a new standard for online customer support solutions. -
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Visual Assistance
OptimaTech Limited
Enhancing customer support through real-time visual collaboration.Visual Assistance is an innovative online customer service platform that facilitates real-time video collaboration and screen sharing. Customers can easily be invited to join sessions through SMS or email, streamlining the connection process. Agents gain the ability to visually diagnose issues by utilizing live camera feeds from mobile devices. The inclusion of voice chat enhances communication, enabling more natural discussions that lead to faster resolutions. Both users can employ annotation tools to emphasize specific details in images, improving clarity during troubleshooting. A comprehensive dashboard provides valuable insights into resource utilization, which aids in optimizing overall resource management. The primary advantages include swift session initiation, a user-friendly interface with robust security measures, expedited problem-solving, and a decrease in the need for onsite visits. This platform is ideal for various scenarios, including remote assistance, installation support, inspections, and training purposes, making it a versatile solution for many industries. Furthermore, the combination of features fosters a collaborative environment that enhances customer satisfaction and operational efficiency. -
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VideoCX.io
VideoCX.io
Transforming customer engagement with seamless, secure video solutions.VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency. -
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Blitzz
Blitzz Remote Support
Transform customer support with seamless, efficient remote solutions.Organizations can leverage Blitzz Remote Support to enhance their operations, boost profits, elevate customer satisfaction, and prevent users from grappling with complex software solutions. The customer support sector is ripe for transformation, and remote video support solutions can distinguish businesses in a competitive landscape. Blitzz has demonstrated its ability to assist companies in saving both time and money while simultaneously improving customer experiences. To truly appreciate its impact, one must witness it firsthand. Remote Support effectively addresses challenges across a multitude of industries, making it a versatile solution. Discover how Blitzz can empower organizations to reach new heights. Historically, remote support tools have posed challenges, often lacking the essential features and user experience needed for an effective support team. As technology evolves, the importance of reliable support systems becomes even clearer. -
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Apizee
Apizee
Empower customer support with real-time video solutions.Apizee delivers an all-encompassing remote visual assistance platform designed to enhance customer support and increase operational efficiency through real-time video interactions. This innovative solution enables businesses to tackle customer issues instantly via video calls, allowing for quicker and more accurate resolutions without the need for physical presence. The platform is specifically designed to cater to a variety of industries, such as insurance, retail, healthcare, and field services, helping organizations reduce travel expenses, expedite diagnostics, and improve customer satisfaction. Additionally, Apizee's secure and user-friendly tools seamlessly integrate into telehealth and customer support workflows, empowering companies to cultivate strong relationships with their clients. By adopting this cutting-edge approach, organizations can not only streamline their operations but also create a more interactive and satisfying customer experience. Ultimately, Apizee stands out as a pivotal solution for businesses seeking to adapt to the evolving needs of their customers in a digitally connected world. -
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XRmeet
XRmeet
Revolutionize remote support with immersive augmented reality solutions.Are you weary of relentless calls, messages, and face-to-face meetings? If you seek an all-encompassing augmented reality remote assistance tool tailored to enhance your team's efficiency by providing quicker solutions and reducing unexpected downtimes, your search ends here. This cutting-edge software enables technicians to assess issues through the user's camera feed while delivering support with real-time annotations such as hand drawings, markings, or text. With augmented reality overlays appearing directly on the user's display, instructions become straightforward and easy to follow. XRmeet effectively narrows the distance during on-site evaluations, removing the necessity for travel and conserving both time and money. It guarantees that clear and accurate instructions are provided without delay, aiding in swift problem-solving. Additionally, XRmeet promotes collaboration across multiple teams at once, expediting decision-making and improving overall efficiency. It also enhances the transfer of knowledge between seasoned professionals and newcomers, supporting real-time learning without interruptions. Moreover, even those with less expertise can independently diagnose and fix issues with the help of rapid remote assistance and AR capabilities, empowering them to act with assurance. Ultimately, this platform not only boosts productivity but also cultivates a workforce that is more capable and self-reliant, paving the way for future advancements. As a result, organizations can thrive in an increasingly digital and remote world. -
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Hostcomm
Hostcomm
Revolutionize support with intelligent, personalized customer interactions.Hostcomm is a cutting-edge hybrid intelligence platform combining AI-driven automation and human expertise to revolutionize customer service across multiple communication channels. It features advanced multi-modal AI agents capable of handling voice, video, chat, and seamless human handoffs, all powered through a secure, no-download WebRTC client that works on any device or browser. The platform’s remote visual assistance technology enables experts to view live customer environments through smartphone cameras, guiding them step-by-step to resolve issues instantly, reducing travel expenses and boosting first-time fix rates. Hostcomm’s AI agents create deeply personalized interactions by leveraging historical customer data, preferences, and past resolutions to deliver natural, efficient conversations that improve satisfaction and loyalty. Easy integration via modern APIs allows businesses to embed Hostcomm’s tools into their existing systems with minimal coding effort, accelerating adoption and scaling. With over two decades of expertise, Hostcomm’s solutions cut customer interaction costs by up to 80% while enhancing service quality and operational efficiency. Trusted by major clients in sectors such as social housing, utilities, energy management, and charities, Hostcomm drives measurable cost savings and environmental benefits by reducing unnecessary site visits. Its cloud-based infrastructure supports global operations with reliable, scalable performance. Hostcomm also offers comprehensive analytics and reporting to monitor service effectiveness and identify improvement areas. Overall, Hostcomm empowers organizations to deliver exceptional, cost-effective customer service powered by intelligent automation and visual collaboration. -
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SimplyVideo
SimplyVideo
Transforming video conferencing with innovative XR collaboration solutions.SimplyVideo utilizes the power of Extended Reality (XR) and spatial computing to transform the experience of video conferencing. Our innovative platform allows teams to work together effortlessly from anywhere in the world, enabling them to address challenges with unprecedented speed and effectiveness. Field personnel can conduct audits, inspections, and maintenance tasks while receiving instant assistance from remote experts, which dramatically minimizes costly downtime and promotes environmental sustainability. With SimplyVideo, the integration of drones into your video calls offers a unique aerial view of your ground team. This groundbreaking drone feature enhances your virtual meetings by reducing the need for unnecessary travel and minimizing downtime, all while improving health and safety protocols. By harnessing real-time video collaboration, critical insights can be shared with workers, keeping their hands free and greatly increasing operational efficiency, which in turn accelerates task completion. Additionally, this interactive approach strengthens connections among team members, making collaboration not only more intuitive but also significantly more productive. Ultimately, SimplyVideo redefines remote collaboration, paving the way for a more connected and efficient workforce.