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What is Plutomen Connect?

Plutomen Connect is an innovative remote visual assistance platform aimed at empowering frontline workers by streamlining the sharing of knowledge and facilitating effective problem-solving through high-definition video streaming. With a straightforward click, specialists can remotely diagnose technical issues and provide swift solutions. The inclusion of smart glasses, like RealWear, greatly enhances the remote assistance experience, allowing frontline personnel to engage in hands-free collaboration and troubleshooting. Users gain access to real-time visual support for routine maintenance, repair, and operations (MRO) through augmented reality overlays on images and videos, complemented by features such as a secure chat option, valuable analytics, and an administrative dashboard that houses detailed digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Furthermore, this adaptable solution integrates seamlessly with various industry-grade smart glasses and is compatible with web browsers, as well as Android and iOS devices, ensuring that all team members can easily access the platform. Ultimately, Plutomen Connect not only enhances communication but also significantly boosts operational efficiency, equipping teams with essential tools for success in their responsibilities while fostering a culture of collaboration and continuous improvement. This comprehensive approach ensures that organizations can quickly adapt to challenges and maintain high productivity levels in their operations.

What is AR Genie?

AR Genie stands out as a premier provider of B2B hardware support services. Their groundbreaking software transforms the way technical problems are addressed. By integrating augmented reality (AR), artificial intelligence (AI), and video support, they deliver an unrivaled training and remote assistance experience. With AR Genie, users can tackle intricate technical challenges, offer effective remote help, and enhance the capabilities of both customers and technicians through an engaging and interactive platform. This innovative approach not only simplifies problem-solving but also enriches the overall user experience.

Media

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Media

Integrations Supported

Plutomen Assist
Plutomen Workflow

Integrations Supported

Genesys Cloud CX
Salesforce
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Plutomen Technologies

Date Founded

2016

Company Location

India

Company Website

pluto-men.com

Company Facts

Organization Name

AR Genie

Date Founded

2017

Company Location

United States

Company Website

www.argenie.ai/

Categories and Features

Augmented Reality

Not specified

Industrial AR

Not specified

Remote Video Support

Not specified

Categories and Features

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