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What is HELPAR?

HELPAR is an innovative collaborative platform aimed at enhancing remote assistance by combining video streaming with augmented reality (AR) capabilities. This cutting-edge tool superimposes digital images onto the user's camera feed, creating engaging and interactive experiences through the use of AR markers. By simply using a smartphone or smart glasses, users can quickly start a live video session, enabling them to demonstrate and clarify issues in real-time. While it shares similarities with conventional remote support systems by allowing users to share videos and images instantly, it stands out with its unique AR annotations that greatly enhance communication effectiveness. These sticky annotations, once placed during a session, remain fixed throughout the duration of the call, making it easier to pinpoint and discuss specific issues. Users can conveniently draw attention to areas of interest using AR markers and can also set up trackers based on 3D models, CAD data, or 3D scans without the need for complicated configurations. This flawless integration of advanced technology not only fosters better collaboration but also significantly boosts the overall effectiveness of remote guidance, allowing for a smoother resolution process. Consequently, HELPAR represents a significant leap forward in the realm of remote assistance solutions.

What is Acty?

Acty is a cutting-edge remote video service application tailored to support field technicians in real time, allowing them to perform regular maintenance or tackle unforeseen issues through 3D augmented reality guidance, digital operational manuals, and AI-powered answers to questions regarding company documentation. Accessible via smartphones or smart glasses, technicians are able to visualize the equipment needing repairs while receiving comprehensive remote instructions enriched with visual aids like arrows, symbols, text, and 3D models to facilitate their understanding and task execution. This modern solution not only optimizes the repair workflow but also significantly boosts operational efficiency and precision in technical procedures, leading to enhanced outcomes overall. By integrating these advanced technologies, Acty empowers technicians to work more confidently and effectively in the field.

Media

Media

No images available

Integrations Supported

INDOAR
SERVICE AR

Integrations Supported

INDOAR
SERVICE AR

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$60/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIEWAR

Date Founded

2011

Company Location

Austria

Company Website

www.viewar.com/products/helpar

Company Facts

Organization Name

ICONA SRL

Date Founded

1996

Company Location

Italy

Company Website

www.icona.it

Categories and Features

Categories and Features

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