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What is HERO?
Transform your online retail space into a personalized shopping haven reminiscent of traditional in-store experiences by empowering your team, specialists, or influencers to interact directly with online shoppers. Utilizing Hero can lead to remarkable boosts in your conversion rates, as statistics show that one in four visitors is inclined to make a purchase and can spend as much as 70% more than average. Consumers appreciate dynamic interactions like watching, chatting, and engaging in video calls, allowing them to shop in a lively and personable way. Enhance how you showcase your products through genuine, live video shopping, where customers can receive tailored recommendations via chat or video consultations. By maintaining ongoing communication through channels such as text messages, emails, and WhatsApp, you can motivate customers to revisit your store long after their first interaction. The process begins with a straightforward setup, swift onboarding, and thorough training to pave the way for your success. Our dedicated customer success team is eager to assist in ensuring a smooth launch and optimizing your store’s overall performance. Hero is globally recognized, supporting brands in more than 31 markets and accommodating 14 languages, which makes it a flexible solution for various businesses. Moreover, with Hero, you can cultivate a shopping atmosphere that feels both personal and welcoming, ultimately leading to enhanced customer loyalty and greater satisfaction. Embracing this innovative approach can redefine how customers perceive and interact with your brand online.
What is CommentSold?
CommentSold stands out as the premier live selling platform in the United States, boasting an impressive total of nearly $4 billion in gross merchandise volume (GMV) throughout its operations. As the primary facilitator of live sales transactions in the country, CommentSold offers a comprehensive solution that equips small businesses with the essential tools for live selling, e-commerce, inventory oversight, and fulfillment services.
The platform features a customizable mobile application and is expertly designed for seamless live sales broadcasts across various channels. With availability on both iOS and Android, it provides an intuitive, all-inclusive system that addresses everything from managing inventory to handling shipping logistics.
Currently, CommentSold partners with close to 7,000 merchants, with over a hundred of these businesses achieving sales exceeding $500,000 each month, showcasing the platform's significant impact on their growth and success. As more small businesses look to expand their online presence, CommentSold continues to play a vital role in transforming the live selling landscape.
Integrations Supported
Klarna
Shopify
Avalara
Facebook
Instagram
Klaviyo
PayPal
Sezzle
Square Card Reader
Stripe
Integrations Supported
Klarna
Shopify
Avalara
Facebook
Instagram
Klaviyo
PayPal
Sezzle
Square Card Reader
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$149.00
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HERO
Date Founded
2015
Company Location
United States
Company Website
www.usehero.com
Company Facts
Organization Name
CommentSold
Date Founded
2019
Company Location
United States
Company Website
commentsold.com/
Categories and Features
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Mobile App Development
Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Social Selling
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring