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At the heart of our philosophy is the commitment to drive the growth of digital transformation while empowering knowledge workers to achieve their fullest potential. We hold a strong belief that the real power of AI is its capacity to collaborate with humans, managing urgent yet low-value repetitive tasks, which enables individuals to focus more on innovative and rewarding projects. This strategy not only boosts personal job satisfaction but also cultivates true value creation within organizations. Moreover, we assert that the benefits of AI stem not from replacing human employees but rather from enhancing their abilities, which serves as the cornerstone of Knowledge Automation. Arago's vision is to deliver the advantages of Artificial Intelligence to enterprise clients globally through our Knowledge Automation solutions. Following our investment from KKR in 2014, we accelerated the advancement of our HIRO system and expanded our Knowledge Automation services to cover a wide range of processes and industries as a SaaS offering, allowing businesses to effectively leverage this transformative technology. Our endeavor is to reshape workplaces into spaces where human creativity is seamlessly integrated with AI, paving the way for heightened productivity and innovation. By doing so, we believe that organizations can thrive in an increasingly competitive landscape.
What is DecisionLink ValueCloud?
ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Almato AG
Date Founded
1998
Company Location
Germany
Company Website
www.almato.com/en/solutions/hiro-ai
Company Facts
Organization Name
DecisionLink
Date Founded
1995
Company Location
United States
Company Website
www.decisionlink.com/products/
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling