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What is HORISEN SS7 Platform?

The HORISEN SS7 platform is a sophisticated solution that enables businesses to establish their own SS7 infrastructure affordably. This platform grants users access to international SS7 signaling through partnerships with MNOs and MVNOs, facilitating global SMS traffic transmission and HLR queries. Designed for efficient SMS traffic handling, the HORISEN SS7 Platform utilizes SIGTRAN technology and ensures both redundancy and scalability. With its user-friendly management features, it offers rapid protocol conversion, a straightforward setup process, and flexible routing options, along with regular updates for optimal performance. Customers can choose between two configurations: the Hosted SS7 solution, which provides SMS traffic capabilities without requiring an independent SS7 infrastructure, or the Dedicated SS7 platform, which allows for the establishment of a proprietary SS7 system at an attractive price point. Ultimately, this versatility empowers businesses to select the best option tailored to their specific needs.

What is Alohaa?

Alohaa is a versatile cloud communication platform that provides an array of omni-channel services for enterprises, such as Virtual Phone Numbers, IVR, Cloud Telephony, and WhatsApp API. With its robust cloud architecture, Alohaa can readily adapt and expand to accommodate the diverse requirements of various businesses. This innovative software enhances communication effectiveness, automates the routing of calls, and simplifies interactions with customers. Alohaa designs personalized solutions specifically for the customer service, sales, and support industries. Its intuitive features and sophisticated interface make it a top pick for companies seeking dependable cloud communication options, ensuring they can efficiently connect with their clients. Furthermore, Alohaa’s commitment to continuous improvement helps businesses stay ahead in the rapidly evolving communication landscape.

Media

Media

Integrations Supported

Chrome OS
WhatsApp
Zoho One

Integrations Supported

Chrome OS
WhatsApp
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

₹300/agent/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HORISEN

Date Founded

2001

Company Location

Switzerland

Company Website

www.horisen.com

Company Facts

Organization Name

Alohaa.ai

Date Founded

2022

Company Location

India

Company Website

www.alohaa.ai

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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