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What is Quantrac HVAC Office?

Founded in 1992, Quantrac Corporation has consistently led the way in HVAC software innovation, originating from the renowned Airco Comfort Systems, Inc., where a skilled team of developers created the first iteration of our product. Throughout the years, no other software solution has matched the ease of use and intuitiveness that we provide. Now, after more than two decades under continuous ownership, many of our long-term clients first adopted our technology with the original launch back in 1992, showcasing our enduring impact in the industry. We are proud to highlight both our initial users and our newer customers, as our software continually garners praise from those who use it. Our conviction is that HVAC Office delivers the smoothest implementation process and superior user experience found in the marketplace today. The latest version of our software has implemented a fix for a Microsoft security concern related to the emailing of Sales Leads and Service Tickets. Furthermore, we have improved the Customer form by incorporating color-coding in the Jobsites list to indicate the status of Maintenance Contracts. These advancements reflect our unwavering dedication to enhancing and evolving our software in response to the changing demands of our clients, ensuring they have the best tools at their disposal. Looking ahead, we remain committed to listening to user feedback and integrating innovative features that empower businesses in the HVAC sector.

What is Dial 72?

Dial 72 presents a cutting-edge AI receptionist service designed exclusively for HVAC contractors, ensuring that customer calls are effectively managed during times when staff are occupied, unavailable, or off-duty. This platform streamlines the process for HVAC businesses by answering calls, gathering service information, scheduling appointments, highlighting urgent issues, and providing a smooth customer experience both during business hours and after. Key features include 24/7 AI call handling, service intake for HVAC-related problems, appointment management, emergency prioritization, maintenance plan identification, and recognition of potential replacement leads. Furthermore, it accommodates bilingual interactions in English and Spanish, promotes two-way communication with clients, and seamlessly integrates with calendars and CRM systems to optimize field-service operations. Unlike typical receptionist solutions, Dial 72 is specifically designed to align with the unique language and functional requirements of HVAC companies, enabling them to excel in customer service at all times. This innovative tool not only enhances customer engagement but also significantly boosts operational efficiency, making it indispensable for HVAC contractors aiming to elevate their service standards. As a result, businesses adopting Dial 72 can expect to see improved customer satisfaction and increased loyalty.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$95/month
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Quantrac

Date Founded

1992

Company Website

www.quantrac.com

Company Facts

Organization Name

Dial 72

Date Founded

2026

Company Location

United States

Company Website

dial72.com

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

AI Receptionists

Not specified

HVAC

Not specified

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