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What is Hamlet?

Hamlet is a coworking and flexible workspace management software platform developed to help operators automate administrative processes and manage shared facilities. The software supports coworking centers, serviced offices, flexible office portfolios, shared kitchens, studios, treatment spaces, and other membership-based facilities. Its membership management capabilities allow organizations to configure recurring plans, dedicated desks, hot desks, day passes, virtual offices, and customized workspace offerings. Automated billing tools generate invoices, collect payments, issue receipts, retry failed transactions, and send overdue payment reminders according to configurable schedules. Integrations with Stripe and Worldpay enable card and direct debit processing, while two-way Xero synchronization connects billing activities with accounting records. The booking system provides live availability and configurable pricing for meeting rooms, desks, private offices, studios, equipment, and other reservable resources. Operators can establish different rates for members and visitors, allocate membership credits, and offer additional services such as catering, parking, and equipment rentals. Hamlet's branded member portal and iOS and Android applications allow customers to make reservations, view invoices, complete payments, check in, and communicate with workspace staff. A centralized conversation hub combines sales inquiries, support requests, email, chat, customer notes, and follow-up tasks within shared contact records. Multi-location management features provide site-specific permissions, portfolio-wide reporting, revenue analytics, resource utilization tracking, and visibility into outstanding payments. Additional capabilities include community announcements, direct messaging, booking reminders, onboarding automation, Google Calendar integration, supported door access integrations, an open API, and configurable workflows for managing daily workspace operations.

What is Coworks?

Coworks caters to a variety of spaces including traditional coworking locations, enterprise flex environments, incubators, entrepreneurship hubs, social clubs, makerspaces, and other specialized community ventures. This software is meticulously crafted to enhance the member experience, ensuring satisfaction and engagement. Additionally, Coworks' booking capabilities feature integrated web forms that allow operators to provide day passes, facilitate membership sales, manage external room bookings, and more directly through their websites. In its commitment to fostering the growth of coworking spaces, Coworks also incorporates a user-friendly CRM that tracks potential leads, turning them into active members. For those using marketing platforms like HubSpot, Mailchimp, or Salesforce, Coworks offers seamless integrations to synchronize data efficiently. The customizable mobile app serves as the primary interface for coworking communities, featuring an active event feed and door access integration for enhanced convenience. Operators utilizing the Coworks platform can be confident that their members will have quick and easy access to all necessary resources. Furthermore, Coworks provides adaptable pricing plans on a monthly or annual basis that focus on the essential features required by operators, rather than the size of their membership, making it a flexible choice for various needs. By prioritizing both functionality and user experience, Coworks positions itself as an ideal solution for diverse community-focused operations.

Media

No images available

Media

Integrations Supported

Integrations Supported

Brivo
Google Calendar
Kisi
QuickBooks Online
SALTO KS
Stripe

API Availability

API Availability

Pricing Information

$350 AUD/location/month

Pricing Information

$149 per month
Billed monthly or annually

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Hamlet

Date Founded

2018

Company Location

Sydney, Australia.

Company Website

hamletco.space/

Company Facts

Organization Name

Coworks

Date Founded

2018

Company Location

United States

Company Website

www.coworks.com

Categories and Features

Coworking Management

Not specified

Space Management

Not specified

Categories and Features

Coworking Management

Not specified

Space Management

Occupancy Management
Space Reservation
Usage Tracking / Analytics

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