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What is Hamlet?

Hamlet is a coworking and flexible workspace management software platform developed to help operators automate administrative processes and manage shared facilities. The software supports coworking centers, serviced offices, flexible office portfolios, shared kitchens, studios, treatment spaces, and other membership-based facilities. Its membership management capabilities allow organizations to configure recurring plans, dedicated desks, hot desks, day passes, virtual offices, and customized workspace offerings. Automated billing tools generate invoices, collect payments, issue receipts, retry failed transactions, and send overdue payment reminders according to configurable schedules. Integrations with Stripe and Worldpay enable card and direct debit processing, while two-way Xero synchronization connects billing activities with accounting records. The booking system provides live availability and configurable pricing for meeting rooms, desks, private offices, studios, equipment, and other reservable resources. Operators can establish different rates for members and visitors, allocate membership credits, and offer additional services such as catering, parking, and equipment rentals. Hamlet's branded member portal and iOS and Android applications allow customers to make reservations, view invoices, complete payments, check in, and communicate with workspace staff. A centralized conversation hub combines sales inquiries, support requests, email, chat, customer notes, and follow-up tasks within shared contact records. Multi-location management features provide site-specific permissions, portfolio-wide reporting, revenue analytics, resource utilization tracking, and visibility into outstanding payments. Additional capabilities include community announcements, direct messaging, booking reminders, onboarding automation, Google Calendar integration, supported door access integrations, an open API, and configurable workflows for managing daily workspace operations.

What is Deskworks?

Deskworks serves as an all-in-one platform for workspace management, effectively removing obstacles associated with running coworking and flexible office environments. Its cloud-driven software simplifies the process of establishing a more eco-friendly and lucrative coworking area, shared office, or business hub. Renowned globally, Deskworks' space management solution is favored by many coworking facilities. Key features include automated network check-ins, limitless inventory capabilities, and streamlined reporting with just a click. By leveraging Deskworks, operators can enhance their operational efficiency and provide an improved experience for their clients.

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Integrations Supported

Integrations Supported

Affiliatly
Authorize.Net
Davinci
DaySmart Appointments
DoorFlow
Google Calendar
Greetly
HubSpot CRM
HubSpot Customer Platform
Kisi
PaperCut
QuickBooks Online
RB5009UG+S+IN
Salto
SphereMail
Spreedly
Stripe
Teamgo
ezeep

API Availability

API Availability

Has API

Pricing Information

$350 AUD/location/month

Pricing Information

$95/month/center
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Hamlet

Date Founded

2018

Company Location

Sydney, Australia.

Company Website

hamletco.space/

Company Facts

Organization Name

Deskworks

Date Founded

2015

Company Location

United States

Company Website

mydeskworks.com

Categories and Features

Coworking Management

Not specified

Space Management

Not specified

Categories and Features

Coworking Management

Not specified

Space Management

Floor Plans & Maps
For Offices
Occupancy Management
Space Reservation
Usage Tracking / Analytics

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