Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    11 Ratings
    Company Website
  • Macaw AMS Reviews & Ratings
    6 Ratings
    Company Website
  • Logiwa IO Reviews & Ratings
    44 Ratings
    Company Website
  • SBS Asset Finance Reviews & Ratings
    3 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • Daylight Reviews & Ratings
    10 Ratings
    Company Website
  • Ganttic Reviews & Ratings
    240 Ratings
    Company Website
  • Interfacing Integrated Management System (IMS) Reviews & Ratings
    66 Ratings
    Company Website
  • HCSS Reviews & Ratings
    370 Ratings
    Company Website
  • ShareCRM Reviews & Ratings
    68 Ratings
    Company Website

What is Hansen CIS?

Hansen CIS is an enterprise-grade customer information system built specifically for energy, utility, and water providers. It manages every stage of the customer life cycle, including product and service management, metering, inventory, rating, billing, payments, and performance reporting. Hansen CIS is designed with deep regulatory and regional expertise to ensure compliance across global markets. Its modular, configurable architecture replaces rigid customizations with flexible configuration. Open APIs enable seamless integration with operational, financial, and third-party systems. Automation drives operational efficiency, accuracy, and scalability. The platform provides a unified view of customers and services across channels. Hansen CIS supports both regulated and competitive market models. Deployment options span on-premises, cloud, and hybrid environments. Utilities benefit from reduced operating costs and faster time to market. Hansen CIS enables digital transformation while preserving reliability and performance. It helps utilities meet rising customer expectations with confidence.

What is Diversified Billing?

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Media

Media

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250/mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hansen Technologies

Date Founded

1971

Company Location

Australia

Company Website

www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/

Company Facts

Organization Name

Diversified Technology Corp

Date Founded

2000

Company Location

United States

Company Website

www.diversifiedtechnology.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Popular Alternatives

PowerDesk Reviews & Ratings

PowerDesk

Brady Technologies

Popular Alternatives

Utility Billing Software Reviews & Ratings

Utility Billing Software

Creative Technologies
IMS Utility Billing Reviews & Ratings

IMS Utility Billing

Information Management Services
Alliance Windows Suite Reviews & Ratings

Alliance Windows Suite

United Systems & Software