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Ratings and Reviews 0 Ratings
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Hansen CIS is an enterprise-grade customer information system built specifically for energy, utility, and water providers. It manages every stage of the customer life cycle, including product and service management, metering, inventory, rating, billing, payments, and performance reporting. Hansen CIS is designed with deep regulatory and regional expertise to ensure compliance across global markets. Its modular, configurable architecture replaces rigid customizations with flexible configuration. Open APIs enable seamless integration with operational, financial, and third-party systems. Automation drives operational efficiency, accuracy, and scalability. The platform provides a unified view of customers and services across channels. Hansen CIS supports both regulated and competitive market models. Deployment options span on-premises, cloud, and hybrid environments. Utilities benefit from reduced operating costs and faster time to market. Hansen CIS enables digital transformation while preserving reliability and performance. It helps utilities meet rising customer expectations with confidence.
What is Flux?
Flux is a highly adaptable and scalable billing solution specifically designed for managing energy and utilities in cloud environments, emphasizing the importance of data integration. This innovative platform equips energy firms to adeptly handle complex data challenges, swiftly introduce new energy services, and quickly modify rates as needed. It supports all meter types and data categories across diverse market segments, skillfully merging them with complex tariff systems to ensure accurate billing results. Flux is capable of accommodating various billing scenarios, including demand charges, load-based pricing, spot pass-through, time-of-use rates, customized sub-tariffs, and even products without metering requirements, all while significantly reducing the need for developer intervention. With its event-driven architecture, the platform triggers the rating process instantly upon receipt of new usage information for any connection, thereby improving operational efficiency and minimizing the dependency on large-scale batch processing. Moreover, Flux includes features such as multi-party billing, broker commission management, power purchase agreements facilitation, flexible contract handling, virtual power plant integration, and electric vehicle billing support, collectively establishing a robust framework for contemporary energy billing needs. This expansive array of functionalities cements Flux's position as a frontrunner in the energy billing industry, serving as an essential resource for enterprises looking to streamline their billing operations while enhancing overall service delivery. With its continuous evolution, Flux is poised to meet the ever-changing demands of the energy market.
Integrations Supported
Aerogram
Doraverse
Yolly AI
graphis
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hansen Technologies
Date Founded
1971
Company Location
Australia
Company Website
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
Company Facts
Organization Name
Flux
Date Founded
2017
Company Location
New Zealand
Company Website
www.fluxfederation.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management