Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Hanyhost?
Hanyhost is a cutting-edge co-host platform tailored for Airbnb and short-term rental hosts that facilitates guest interactions by delivering prompt answers to common inquiries, including check-in information, Wi-Fi details, parking options, house rules, and local tips. It adeptly handles requests for early check-ins, late check-outs, and luggage storage in accordance with your established policies, while only bringing urgent or unclear issues to your attention with the relevant context for resolution. By leveraging your personalized templates and listing information, Hanyhost guarantees that all communications reflect your brand voice and accuracy, providing 24/7 support that aids in maintaining swift response times, a critical element for optimizing search visibility. Additionally, it alleviates repetitive tasks, granting hosts the opportunity to enjoy peaceful nights and reclaim hours once devoted to manual messaging. The platform also incorporates intelligent escalation for pressing matters like lockouts, leaks, disturbances, or refund requests, offering concise summaries and actionable next steps to the appropriate contacts. Serving a diverse clientele from individual property owners to larger agencies and co-hosts, Hanyhost harmonizes responses across numerous listings, thereby alleviating the cognitive burden linked to managing various properties. This extensive automation empowers hosts to concentrate more on enhancing the guest experience rather than getting overwhelmed by administrative duties, ultimately fostering a more enjoyable environment for both hosts and guests alike. Furthermore, Hanyhost's innovative features ensure that all interactions are not only efficient but also tailored to meet the unique needs of each property.
What is Folio?
Folio functions as a digital guidebook solution designed to enhance the experiences of guests utilizing short-term rental services. This innovative tool allows hosts to easily create stylish and customizable guidebooks that can be shared through a straightforward link or QR code, thereby removing the necessity for guests to download any applications. These tailored guidebooks can incorporate images, videos, and personal notes, equipping guests with essential information such as Wi-Fi passwords, house guidelines, appliance usage instructions, and recommendations for local attractions. Within a mere ten minutes, hosts can set up a guide by utilizing pre-designed templates or by transferring information from their property management systems. Furthermore, it supports collaborative editing for co-hosts, allows for real-time updates, and provides analytics to track guest engagement. By proactively addressing guest questions and maintaining a unified brand image, Folio not only saves valuable time for hosts but also significantly boosts guest satisfaction and interaction. For short-term rental providers aiming to optimize their operations and ensure an unforgettable experience for their guests, Folio stands out as an essential and effective tool. Its user-friendly features and robust functionality position it as a game-changer in the rental market.
Integrations Supported
Airbnb
API Availability
Has API
API Availability
Has API
Pricing Information
$3.99 per month
Free Trial Offered?
Free Version
Pricing Information
$6 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hanyhost
Company Location
United States
Company Website
hanyhost.com
Company Facts
Organization Name
Folio
Company Location
United States
Company Website
www.foliotravel.com
Categories and Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management