Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,032 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,469 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Sogolytics Reviews & Ratings
    867 Ratings
    Company Website
  • DropTrack Reviews & Ratings
    191 Ratings
    Company Website
  • Bullseye Store Locator Reviews & Ratings
    28 Ratings
    Company Website
  • Shoplogix Smart Factory Platform Reviews & Ratings
    19 Ratings
    Company Website
  • Altium Develop Reviews & Ratings
    1,359 Ratings
    Company Website
  • HCSS Reviews & Ratings
    372 Ratings
    Company Website

What is HappyOrNot?

The genuine insights obtained from our Smileys play a crucial role in improving the customer experience while driving growth, efficiency, and profit margins. When customers are pleased, they are more likely to return for additional purchases! By capturing their feelings as they happen, it’s essential to recognize that refining the customer journey is a continual effort that requires gathering reliable feedback and making necessary adjustments. Propel your business forward with immediate insights from customers that can lead to remarkable changes. Should you wish to learn more about how our Smiley feedback solution can meet the specific needs of your business, our dedicated team stands ready to help. HappyOrNot not only enhances customer interactions but also pinpoints challenges and provides actionable solutions. Encourage a culture of open feedback within your organization, fostering an atmosphere that prioritizes service excellence. This dependable strategy consistently yields positive outcomes. Our Success Services provide you with vital tools and proven practices to transform your organization. A user-friendly analytics tool not only makes the process enjoyable but also offers accurate forecasts and real-time insights, ensuring you maintain a competitive edge. With these invaluable resources at your disposal, the journey to improved customer satisfaction and operational excellence has never been more attainable. Ultimately, by embracing this approach, your organization can thrive in an ever-evolving market landscape.

What is Anecdote?

Detect software bugs and user experience issues in your reviews while receiving instant Slack notifications for pertinent feedback topics, and leverage natural language processing to evaluate insights from over 65 customer feedback sources. You can quickly identify bugs that customers have pointed out in their feedback. Anecdote continuously tracks all channels of customer feedback, including App Store reviews and support requests, diligently searching for any mentions of bugs. Our cutting-edge natural language processing technology guarantees the most accurate grouping of customer insights while ensuring secure on-premises processing to safeguard sensitive customer data. Enable real-time alerts for critical feedback insights and anecdotes that will be delivered straight to your Slack channels or team email accounts. You can easily set your preferred frequency and keywords for these notifications. Our comprehensive search feature sifts through all customer feedback, spanning both support interactions and reviews, to help you find exactly what you're looking for. This tool proves invaluable for carrying out product research and confirming your assumptions, which helps you maintain an accurate pulse on customer sentiment. Regular updates ensure your team remains informed and well-prepared to tackle any emerging issues swiftly, thereby enhancing overall customer satisfaction.

Media

Media

Integrations Supported

Amazon S3
Axis LMS
Elasticsearch
Facebook
Freshdesk
G2
Gmail
Google Play
Google Sheets
Intercom
Medallia
Mixpanel
Pinterest
Qualaroo
Salesforce
Slack
SurveyMonkey
Tripadvisor
Trustpilot
X (Twitter)

Integrations Supported

Amazon S3
Axis LMS
Elasticsearch
Facebook
Freshdesk
G2
Gmail
Google Play
Google Sheets
Intercom
Medallia
Mixpanel
Pinterest
Qualaroo
Salesforce
Slack
SurveyMonkey
Tripadvisor
Trustpilot
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$499 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HappyOrNot

Company Location

Finland

Company Website

www.happy-or-not.com/en/

Company Facts

Organization Name

Anecdote

Company Website

www.anecdoteai.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

ViewPoint Reviews & Ratings

ViewPoint

ViewPoint Feedback

Popular Alternatives

HappySat Reviews & Ratings

HappySat

Invarosoft
Prodsight Reviews & Ratings

Prodsight

Product Insight
FeedbackNow Reviews & Ratings

FeedbackNow

Forrester Research