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What is HappySat?

HappySat is a dedicated feedback collection platform tailored for Managed Service Providers (MSPs), streamlining the execution of both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through its integration with Professional Services Automation (PSA) tools. The platform employs a user-friendly four-smiley-face scale to capture client feedback on routine tasks, projects, and onboarding experiences, while NPS surveys evaluate the overall satisfaction of clients. With features that offer real-time reporting and notifications, MSPs can promptly recognize successes and address any negative feedback that arises. The embedded survey option works seamlessly with prominent PSA systems such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, facilitating a quick setup and centralizing feedback management into existing workflows. HappySat can function as an independent solution or as a component of Invarosoft’s Stack Saver bundles, delivering a comprehensive tool for the collection and analysis of client feedback in a single platform. Additionally, this adaptability empowers MSPs to enhance their services continuously by leveraging the valuable insights gained from client feedback. By integrating client perspectives into their strategies, MSPs can foster stronger relationships with their customers and drive service improvements effectively.

What is Halo Upmix?

Halo Upmix provides remarkable control over surround sound mixing, allowing users to elevate audio from its natural state to expansive cinematic levels. Its unique features for managing the center channel, including the ability to switch dialog extraction on and off, make it suitable for a wide range of projects, such as restoring archives, producing television content, and creating immersive 7.1 surround sound for films. The sophisticated algorithms in Halo Upmix ensure a natural and seamless spatial upmix that preserves the integrity of the original sound without adding artificial elements like reverb, chorus, or delays. With its capability to produce a unified spatial audio experience, you can be confident in the quality of the resulting downmix. The 'exact' mode function stands out as particularly advantageous, as it assures top-notch downmix performance by maintaining the relationships between the original, upmixed, and downmixed audio versions, which is especially critical for television repurposing. Furthermore, this adaptability makes Halo Upmix an essential tool for sound engineers who aim to enhance their audio projects while ensuring high fidelity, ultimately leading to superior sound quality across various media formats. By integrating such advanced features, Halo Upmix not only streamlines the mixing process but also elevates the overall listening experience.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
HaloPSA
Invarosoft
Kaseya 365
RepairShopr
Simplesat
Syncro

Integrations Supported

Autotask PSA
ConnectWise Automate
HaloPSA
Invarosoft
Kaseya 365
RepairShopr
Simplesat
Syncro

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$499 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/happysat/

Company Facts

Organization Name

NUGEN Audio

Date Founded

2004

Company Location

United Kingdom

Company Website

nugenaudio.com/haloupmix

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

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