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What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

What is BoatCloud?

BoatCloud is a cutting-edge application designed to enhance the communication of reservations between marinas and their customers. Our platform enables marina guests to easily make real-time valet and concierge reservations at any time of the day. Marinas also gain from our intuitive management interface, which allows them to effectively track and manage these bookings. In addition, StackTrack is a dynamic web application that provides boat owners the ability to schedule their own drystack launches while simultaneously reserving additional valet and concierge services online. This system offers marinas an efficient way to handle and fulfill all reservation requests, whether they come from customers or are managed internally. By substituting the conventional phone-based reservation system with our user-friendly cloud-based SaaS solution, we significantly improve the overall experience, making it accessible from any internet-connected computer or mobile device. This innovation ensures that both marinas and customers benefit from a more streamlined and convenient reservation process, ultimately fostering better relationships and enhancing service delivery. Furthermore, our commitment to continuous improvement means that we are always looking for ways to further refine and optimize the user experience.

Media

Media

Integrations Supported

Integrations Supported

Storable Marine

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Company Facts

Organization Name

Anderson Software

Company Website

www.boatcloud.com

Categories and Features

Categories and Features

Marine

Marina Management
Scheduling
Storage Management

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