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What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

What is Boatyard?

Boatyard acts as a comprehensive solution specifically designed for the marine sector, supporting boat dealers, marinas, boatyards, and service providers by supplying vital tools for managing service requests, boat sales, parts inventory, and customer relationships within one unified system. This innovative platform improves both front-end and back-end operations by empowering users to efficiently schedule and oversee service appointments, assign technicians, track job status, handle billing, and communicate with boat owners via mobile and web applications. Moreover, it simplifies inventory control and parts ordering processes, integrates effortlessly with accounting software, facilitates online boat listings and sales management, and provides tailored analytics and dashboards that cater to marine businesses, all with the goal of enhancing operational efficiency, improving customer engagement, and increasing service profitability. By consolidating these critical functions, Boatyard enables marine enterprises to function more seamlessly and effectively, ultimately driving their success in a competitive market. Additionally, the platform's user-friendly interface ensures that all stakeholders can easily access and utilize its features, further contributing to streamlined workflows and better decision-making.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online
Stripe
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Company Facts

Organization Name

Boatyard

Date Founded

2013

Company Location

United States

Company Website

boatyard.com

Categories and Features

Categories and Features

Marine

Not specified

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