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What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

What is Dockhound?

Efficiently handle crucial marina operations like launch requests, vessel movements, and customer communications within a single platform. With Dockhound, boaters can easily request their launches via a simple text message, doing away with the requirement for additional hardware or software. Each movement of a boat in the marina is automatically recorded in Dockhound, significantly reducing the need for manual input—just a quick tap suffices. This innovative tool offers a real-time snapshot of all marina activities, enabling you to track who is currently on the water, how many boats are still waiting to be launched, and whether a specific customer has left for the day. Moreover, utilize historical data to extract valuable insights and anticipate trends, such as the number of boats that departed last Saturday, identifying peak activity periods, and recognizing when the season usually picks up. By centralizing your customer information and boating logs within Dockhound, you guarantee that all essential details are easily reachable from anywhere, while also being safeguarded against potential natural disasters, ensuring your peace of mind. Additionally, this cohesive strategy not only boosts the efficiency of operations but also significantly enhances the satisfaction of customers visiting your marina, leading to a more enjoyable overall experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1 per boat stored per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Company Facts

Organization Name

Sturdy

Date Founded

2003

Company Location

Germany

Company Website

www.dockhound.app/

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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