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What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

What is Dockwa?

Dockwa's goal is to bridge the gap between boaters and marinas, facilitating greater access to the water and enhancing connections for marina guests. Our platform is designed to assist marinas, yacht clubs, and shipyards in elevating the customer experience, boosting operational effectiveness, and improving marketing strategies. As an acclaimed service, Dockwa provides real-time connections between boaters and marinas. Users can easily download the Dockwa app for iOS or Android, or access their accounts online, allowing them to search for, explore, reserve, and pay for their slips in a matter of minutes. Marinas benefit from Dockwa’s features by managing reservations, processing payments, signing contracts, and organizing their docking spaces. Based in both Boston and Newport, RI, Dockwa is quickly broadening its national presence, boasting a network that encompasses nearly 1,000 marinas and serves countless boaters across the country, making it easier than ever for boating enthusiasts to enjoy their time on the water.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Company Facts

Organization Name

Dockwa

Date Founded

2015

Company Location

United States

Company Website

www.dockwa.com

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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