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What is Harvestr?

Harvestr operates as a collaborative hub for product management, empowering teams to make informed choices regarding their roadmaps through the use of customer insights and data. The platform features vital tools for managing customer feedback, prioritizing opportunities, and creating comprehensive product roadmaps. It integrates effortlessly with a variety of customer feedback and data platforms such as Zendesk, Intercom, Salesforce, and Slack. Tailored by product managers for their fellow professionals, Harvestr enables the aggregation of product feedback from numerous tools and channels, accommodating large-scale operations. This streamlined approach not only conserves precious time but also provides a deep understanding of customer needs. The centralized system supports effective product prioritization based on trustworthy customer data, ensuring that teams can address the most urgent concerns in a timely manner. Additionally, it plays a significant role in keeping the backlog organized and clutter-free. By involving both customers and team members, Harvestr highlights the importance of their contributions while also giving stakeholders clear insights into the developing product roadmap. Ultimately, this approach cultivates a collaborative atmosphere that significantly boosts the efficiency of the product development process, fostering stronger connections and improved communication among all parties involved.

What is Birdie?

Utilize customer feedback to refine your product strategies effectively. Birdie acts as a comprehensive platform that enables product development professionals to collect and sort feedback from various channels, utilizing AI to derive significant insights. Our tool empowers organizations focused on product development to gain an in-depth understanding of their customers, which aids in crafting strategies that enhance acquisition, conversion, and retention rates. By combining state-of-the-art AI technology with human insight, our collaborative SaaS platform allows product teams to scrutinize millions of customer perspectives, helping them to prioritize key features, improve product offerings, detect emerging trends, and monitor competitors in the market. With the direct input from your customers, you can elevate your product decisions and strategically define your roadmap. Employing their language can help you refine product positioning and create compelling messages that truly resonate. This approach minimizes the time wasted on analyzing data across multiple platforms, allowing you to concentrate on meaningful engagement with your customers. Moreover, Birdie not only simplifies the feedback collection process but also nurtures a more profound connection with your user base, ultimately driving product success. By leveraging these connections, organizations can stay ahead of trends and continuously innovate based on real customer needs.

Media

Media

Integrations Supported

Figma
Freshdesk
GitHub
GitLab
Google Chrome
Intercom
Jira
Salesforce
Screeb
Slack
Trello
Zapier
Zendesk

Integrations Supported

Figma
Freshdesk
GitHub
GitLab
Google Chrome
Intercom
Jira
Salesforce
Screeb
Slack
Trello
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per editor per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Harvestr

Date Founded

2018

Company Location

France

Company Website

harvestr.io

Company Facts

Organization Name

Birdie

Date Founded

2020

Company Location

United States

Company Website

birdie.ai/

Categories and Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

Popular Alternatives