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What is Harvestr?

Harvestr operates as a collaborative hub for product management, empowering teams to make informed choices regarding their roadmaps through the use of customer insights and data. The platform features vital tools for managing customer feedback, prioritizing opportunities, and creating comprehensive product roadmaps. It integrates effortlessly with a variety of customer feedback and data platforms such as Zendesk, Intercom, Salesforce, and Slack. Tailored by product managers for their fellow professionals, Harvestr enables the aggregation of product feedback from numerous tools and channels, accommodating large-scale operations. This streamlined approach not only conserves precious time but also provides a deep understanding of customer needs. The centralized system supports effective product prioritization based on trustworthy customer data, ensuring that teams can address the most urgent concerns in a timely manner. Additionally, it plays a significant role in keeping the backlog organized and clutter-free. By involving both customers and team members, Harvestr highlights the importance of their contributions while also giving stakeholders clear insights into the developing product roadmap. Ultimately, this approach cultivates a collaborative atmosphere that significantly boosts the efficiency of the product development process, fostering stronger connections and improved communication among all parties involved.

What is ClosedLoop AI?

ClosedLoop AI is a comprehensive AI-powered product intelligence solution built to transform customer feedback into clear, data-backed roadmap priorities. It connects with communication, support, and CRM platforms such as Gong, Slack, Zendesk, HubSpot, Salesforce, and more to automatically capture every relevant conversation. Rather than depending on manual categorization, the platform extracts structured signals including pain points, feature requests, objections, workarounds, and severity indicators. These signals are analyzed and clustered into meaningful patterns, allowing teams to see where customer needs are converging across channels. Advanced outcome scoring links each pattern to tangible business metrics like retention, expansion revenue, adoption rates, and new sales opportunities. Trend analysis highlights whether specific issues are growing, stable, or escalating, ensuring teams can act before churn risks increase. ClosedLoop AI also uncovers hidden insights from conversations customers never formally submitted as tickets. Through natural language AI chat, users can instantly query product trends, top requests, and priority drivers. Developers can access insights directly within their coding environments via MCP servers, CLI tools, or REST APIs. Automated intelligence briefs deliver daily, weekly, or monthly summaries tailored to product leaders, engineers, sales, and customer success teams. The platform eliminates guesswork by grounding every product decision in real customer evidence. By converting fragmented feedback into unified, outcome-based intelligence, ClosedLoop AI enables organizations to build products that directly reflect customer needs and measurable business impact.

Media

Media

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Integrations Supported

GitHub
Intercom
Jira
Salesforce
Slack
Zapier
Zendesk
Freshdesk
GitLab
Google Chrome

Integrations Supported

GitHub
Intercom
Jira
Salesforce
Slack
Zapier
Zendesk
Chorus by ZoomInfo
Claude
Claude Code
ClickUp
Google Sheets
Linear
Mixpanel
Otter.ai
Reddit
Typeform

API Availability

API Availability

Has API

Pricing Information

$39 per editor per month
Free Version
Free Trial Offered?

Pricing Information

$0
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Harvestr

Date Founded

2018

Company Location

France

Company Website

harvestr.io

Company Facts

Organization Name

ClosedLoop AI

Date Founded

2025

Company Location

United States

Company Website

closedloop.sh

Categories and Features

Product Management

Not specified

Categories and Features

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping

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