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What is Hatcher?

Hatcher is a cutting-edge AI startup dedicated to boosting sales for eCommerce companies by enhancing customer interaction and enriching the shopping experience. By incorporating a chat and voice bot into your online store, customers can seamlessly browse and purchase items at any time, utilizing their preferred personal assistant for convenience. This functionality allows shoppers to discover your products and finalize transactions around the clock, ensuring they never miss out on what you offer. After placing an order, customers can engage with their personal assistant to ask queries and obtain real-time updates regarding their purchases, enhancing their overall experience. Build a personal rapport with each customer by consolidating all communications into a single thread, making interactions more streamlined. Importing products from platforms such as BigCommerce, Shopify, WooCommerce, eBay, or Magento is a breeze, requiring no API integration! Customers will enjoy personalized updates, exclusive deals, and tailored recommendations that cater to their preferences. Furthermore, they can easily share their favorite items and purchases with friends through engaging social media sharing features. Elevate customer engagement with automated AI responses that leverage natural language processing, providing a more interactive shopping journey. These advancements not only simplify the buying process but also cultivate customer loyalty and satisfaction, ultimately leading to a more successful eCommerce business. By investing in such innovative solutions, you can ensure that your brand remains competitive in an ever-evolving market landscape.

What is Conversity?

Elevate your experience with Facebook Messenger by incorporating Conversity, which transforms it into an exceptional platform for customer engagement. By leveraging Conversity's capabilities on your backend, you can effectively manage and direct incoming conversations to your internal teams, address offline queries, transfer chats effortlessly between team members, and initiate multi-party conferences, among various other features. Renowned for its extensive suite of enterprise-level functions, Conversity emerges as one of the most advanced and comprehensive solutions specifically designed for Facebook Messenger interactions. It empowers you to develop tailored, interactive, multi-layered menu options that help guide customers to the appropriate teams or departments. Moreover, these menu options can be employed to send helpful information or gather user feedback before connecting them with your support personnel. Additionally, Conversity seamlessly integrates with top CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM, as well as with widely used Content Management Systems like WordPress, Joomla, and Magento. This capability ensures a unified and efficient communication experience across your organization. Ultimately, not only does this integration enhance overall customer satisfaction, but it also promotes streamlined operational efficiency among your teams, leading to a more productive and harmonious work environment.

Media

Media

Integrations Supported

Alexa Smart Properties
BigCommerce
Ecwid
Facebook Messenger
Instagram
Magento
Shopify
WhatsApp
WooCommerce
eBay

Integrations Supported

Alexa Smart Properties
BigCommerce
Ecwid
Facebook Messenger
Instagram
Magento
Shopify
WhatsApp
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

$99.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hatcher

Company Location

India

Company Website

www.hatcherhq.com

Company Facts

Organization Name

Aumenta Global Services

Date Founded

2015

Company Location

India

Company Website

conversity.net

Categories and Features

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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