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What is HawkSoft?

Successful client retention is fundamentally rooted in an agency's capability to deliver exceptional value to its policyholders. HawkSoft's Retention Alerts highlight clients that need attention, allowing your team to provide timely and proactive assistance. It’s essential that every interaction creates a memorable experience for clients. Tasks that usually take other agencies twenty-five minutes can be completed in just five minutes with the right tools. This efficiency not only optimizes your current client interactions but also streamlines your sales pipeline. The Lead Management categories from HawkSoft clearly indicate where clients stand within your sales funnel. Additionally, integrated cross-sell and upsell reports help identify policyholders who could benefit from further services. Effective communication with clients can occur through batch emails, letters, text messages, and planned outreach efforts. However, if data is challenging to access or utilize, its value diminishes significantly. Monitoring agency health and essential metrics is crucial. Evaluate monthly close ratios by producer, the average number of policies per client, commissions from various carriers, retention rates, and detailed reports on your book of business, among other key indicators. Our reports are crafted to be actionable, enabling you to send batch emails directly from the report interface for optimal efficiency. Furthermore, being attentive to your clients’ evolving needs can greatly improve your agency’s overall performance and foster long-lasting relationships. This proactive approach not only enhances client satisfaction but also contributes to sustained agency growth.

What is Equisoft/centralize?

The insurance agency management system we offer integrates various feeds from carriers, medical prerequisites, clients, policies, and other compliance and contracting systems into a single, cohesive platform. Equisoft/centralize stands out as a unified management solution that enhances collaboration among all stakeholders involved in commission distribution and management. Designed by industry experts, the software includes pre-built business processes that are tailored to streamline your operations. Essential reports, such as those detailing policies sold and commission forecasts, deliver valuable insights into your agency's overall performance. Furthermore, Equisoft/centralize facilitates lead monitoring and significantly boosts advisor productivity through efficient tracking mechanisms. The system efficiently handles complex hierarchies necessary for processing payouts and skillfully highlights discrepancies between expected and actual compensation. It supports various commission structures and customized compensation types, ensuring that all data feeds from insurance carriers and medical requirement companies are fully integrated. This comprehensive strategy not only enhances operational efficiency but also strengthens relationships among all participants in the insurance ecosystem, ultimately leading to improved business outcomes. By fostering a collaborative environment, the system helps agencies adapt quickly to market changes and enhance their service offerings.

Media

Media

Integrations Supported

Canopy Connect
Certificial
Equisoft/illustrate
Equisoft/manage
Formstack
Gaya Ai
Pathway Insurance Software

Integrations Supported

Canopy Connect
Certificial
Equisoft/illustrate
Equisoft/manage
Formstack
Gaya Ai
Pathway Insurance Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HawkSoft

Date Founded

1995

Company Location

United States

Company Website

www.hawksoft.com

Company Facts

Organization Name

Equisoft

Date Founded

1994

Company Location

Canada

Company Website

equisoft.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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