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What is HearRo?

Organizations often struggle to connect with their customers in a manner that is both customized and effective through traditional call center approaches. Many customers have become disillusioned with the prospect of receiving satisfactory assistance via phone or digital channels. HearRo is transforming the traditional phone system by leveraging blockchain technology to create secure digital identities, which leads to more seamless communication and improved personalization in customer service interactions. A significant number of existing phone, chat, and messaging solutions aimed at call centers are surprisingly antiquated and do not cater to modern requirements. When we seek help from customer support, we frequently encounter a frustrating cycle of menu options, lengthy wait times, the necessity to repeat our details, and the inconvenience of being transferred multiple times, requiring us to restart the entire process. This disconnect between customer needs and service delivery illustrates a critical opportunity for innovation in the way services are provided. By addressing these challenges, companies can significantly enhance the customer experience and rebuild trust in their service channels.

What is Evernym Verity?

We proudly present an innovative enterprise-level platform dedicated to verifiable credentials, meticulously designed to ensure both user-friendliness and seamless interoperability. This decentralized protocol facilitates the effortless issuance and verification of digital credentials. Users can take advantage of our mobile wallet application to securely store and share their credentials with ease. Furthermore, organizations have the option to integrate embedded self-sovereign identity (SSI) wallet functionalities directly into their existing applications. Digital verifiable credentials are issued directly to SSI-based wallets, allowing for an uncomplicated verification process for the credentials stored within them. The integration with backend systems is streamlined through the utilization of REST APIs and SDKs that are provided in three popular programming languages. Built to scale effectively, this architecture is robust enough to handle millions of users without compromising performance. In addition, our credential framework is designed to be future-proof, ensuring alignment with emerging open standards such as Hyperledger Aries, W3C DIDs, and W3C Verifiable Credentials. This design empowers both customers and end-users to manage all their digital credentials securely from their smartphones, enhancing control over their personal data. By emphasizing security and accessibility, we are transforming the management of digital credentials to meet the demands of an ever-evolving digital landscape. This commitment to innovation highlights our dedication to providing a reliable solution that adapts to future technological advancements.

Media

Media

Integrations Supported

GitHub
Hyperledger Besu
Hyperledger Indy
Hyperledger Iroha
Hyperledger Sawtooth
Sovrin

Integrations Supported

GitHub
Hyperledger Besu
Hyperledger Indy
Hyperledger Iroha
Hyperledger Sawtooth
Sovrin

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1,000 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HearRo

Date Founded

2015

Company Location

United States

Company Website

www.hearro.com

Company Facts

Organization Name

Evernym

Date Founded

2013

Company Website

www.evernym.com/products/

Categories and Features

Categories and Features

Customer Identity and Access Management (CIAM)

Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning

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