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What is Heed?

Heed is an all-encompassing internal communication tool aimed at enhancing connections and engagement among employees through various platforms, such as desktop, mobile, and digital signage. This intuitive platform boasts a drag-and-drop interface that simplifies the creation of professional communications like emails, newsletters, and alerts, eliminating the need for coding or design skills. Moreover, Heed supports the distribution of messages via multiple channels, including desktop alerts, corporate wallpapers, mobile apps, and SMS, allowing for customized communications that cater to specific employee demographics to boost engagement levels. The platform is equipped with integrated analytics that track opens, clicks, reads, and feedback in real-time, empowering organizations to evaluate their communication effectiveness and refine strategies as needed. In addition, Heed offers seamless integration with popular tools such as SharePoint, ServiceNow, Salesforce, and Workday, ensuring that all communications fit effortlessly within existing workflows. It also incorporates survey functionalities that enable the collection of employee feedback, turning insights into practical actions that foster a more engaged and unified workforce. Consequently, organizations can greatly enhance their internal communication strategies while simultaneously elevating employee satisfaction and morale across the board. This holistic approach to communication not only strengthens workplace relationships but also encourages a culture of transparency and collaboration.

What is BigHand AlertManager?

BigHand AlertManager is an innovative solution that enables the delivery of notifications through both email and direct integration on users' desktop and web platforms. This system is capable of generating alerts from various sources and includes advanced formatting features that make messages stand out while remaining easy to understand. Furthermore, its robust data management functions can be customized to collect user feedback, thereby improving the overall communication process. With BigHand AlertManager, users can effortlessly send notifications via email from a range of systems or datasets, including Aderant®, Elite Enterprise®, and Elite 3E®. This adaptability not only enhances operational efficiency but also positions organizations to optimize their alert systems for better responsiveness and user engagement. Ultimately, the tool empowers teams to maintain clear and timely communication, fostering a more connected work environment.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Integrations Supported

Aderant
BigHand Business Intelligence
Dash0
Elite 3E
Uptrace

API Availability

API Availability

Pricing Information

$12.35 per year
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heed

Date Founded

2017

Company Location

United Kingdom

Company Website

heed.io

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/alertmanager/

Categories and Features

Categories and Features

Legal

Not specified

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