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What is Heed?

Heed is an all-encompassing internal communication tool aimed at enhancing connections and engagement among employees through various platforms, such as desktop, mobile, and digital signage. This intuitive platform boasts a drag-and-drop interface that simplifies the creation of professional communications like emails, newsletters, and alerts, eliminating the need for coding or design skills. Moreover, Heed supports the distribution of messages via multiple channels, including desktop alerts, corporate wallpapers, mobile apps, and SMS, allowing for customized communications that cater to specific employee demographics to boost engagement levels. The platform is equipped with integrated analytics that track opens, clicks, reads, and feedback in real-time, empowering organizations to evaluate their communication effectiveness and refine strategies as needed. In addition, Heed offers seamless integration with popular tools such as SharePoint, ServiceNow, Salesforce, and Workday, ensuring that all communications fit effortlessly within existing workflows. It also incorporates survey functionalities that enable the collection of employee feedback, turning insights into practical actions that foster a more engaged and unified workforce. Consequently, organizations can greatly enhance their internal communication strategies while simultaneously elevating employee satisfaction and morale across the board. This holistic approach to communication not only strengthens workplace relationships but also encourages a culture of transparency and collaboration.

What is DeskAlerts?

DeskAlerts enables organizations to deliver over 10,000 urgent notifications to employees' laptops, desktops, and mobile devices in a mere 1-2 seconds. With a guarantee of 100% open rates and exceptional visibility, it offers an unparalleled combination of effectiveness. The platform features seamless integration with Active Directory, Single Sign-On (SSO), and API capabilities. Furthermore, DeskAlerts software efficiently monitors alert activity and consolidates this information in a centralized database, facilitating instant reporting on user engagement. This powerful tool is not only a notification system but also serves as a versatile platform for internal communications and gathering employee feedback. Additionally, DeskAlerts is designed for customization, allowing organizations to tailor their communication strategies to meet specific needs.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Integrations Supported

Active Directory
Auth0
Microsoft Entra ID
Microsoft Teams
Okta
Twilio

API Availability

API Availability

Has API

Pricing Information

$12.35 per year
Free Trial Offered?

Pricing Information

Three curated packages with flexible plans.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heed

Date Founded

2017

Company Location

United Kingdom

Company Website

heed.io

Company Facts

Organization Name

DeskAlerts

Date Founded

2006

Company Location

United States

Company Website

www.alert-software.com

Categories and Features

Categories and Features

Digital Signage

Not specified

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Employee Directory
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Not specified

Internal Communications

App Integration
Email Management
Employee Directory
Newsletter Management
Survey Management

IT Alerting

Dynamic Notifications
Escalation Policies
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

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