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What is Helios?

Helios empowers security teams by providing contextual and actionable insights in real-time, significantly reducing alert fatigue through instant visibility into application behaviors. Our platform offers in-depth analysis of vulnerable software components currently in operation, along with the associated data flows, allowing for a thorough assessment of your risk exposure. By centering on the unique context of your application, teams can prioritize remediation efforts effectively, ensuring that crucial development resources are allocated to address the most pressing attack vectors. This understanding enables security teams to discern which vulnerabilities genuinely require action, thus removing the burden of convincing development teams about the validity of a threat. This streamlined approach not only simplifies the response process but also enhances the overall security infrastructure. Furthermore, it encourages a collaborative environment between security and development teams, ultimately strengthening the organization’s security framework and resilience against potential threats. The synergy between these teams fosters innovation while ensuring that security remains a top priority.

What is Helios CX?

Helios operates as a specialized platform concentrating on enhancing customer experience and monitoring account health, specifically designed for B2B companies that need an effective and consistent approach to assess client sentiment. This platform allows organizations to automate the distribution of transactional surveys, implement NPS and CSAT initiatives, and collect insights throughout different stages of the customer journey. By aggregating all feedback, Helios evaluates customer sentiments and swiftly detects potential risks and opportunities for improvement. Beyond simply functioning as a dashboard tool, Helios provides commercial and customer experience teams with critical insights that empower them to identify accounts at risk, understand vital elements leading to customer dissatisfaction, and highlight pivotal moments for implementing upselling or retention strategies. Through the use of Helios, businesses strive to reduce churn rates, build stronger client relationships, and increase revenue from their existing customer base, ultimately creating a more robust business environment. As a result, companies can make informed decisions that not only benefit their current clientele but also pave the way for future growth and success.

Media

Media

No images available

Integrations Supported

.NET
Go
Google Cloud Platform
Java
JavaScript
Kubernetes
Python
eCard Systems

Integrations Supported

.NET
Go
Google Cloud Platform
Java
JavaScript
Kubernetes
Python
eCard Systems

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Helios

Company Website

gethelios.dev/

Company Facts

Organization Name

Helios CX

Date Founded

2025

Company Location

Peru

Company Website

www.cxhelios.com

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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