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What is Helios Payments?

Customized Payment Solutions for Your Unique Enterprise. With a robust network of 25 banks and advanced payment technology at our disposal, Helios Payments is equipped to design a payment solution that perfectly aligns with your specific business needs. Much like your enterprise, which distinguishes itself in the marketplace, it requires a tailored processing solution that addresses its unique challenges—offering competitive pricing and innovative tools to drive growth and enhance profitability. Helios Payments partners with trusted banks throughout the United States and the European Union, allowing you to explore multiple options to find the most favorable rates and payment processing solutions available. Our unwavering dedication to your success fuels our mission to actively support the expansion and profitability of our clients. Our committed agents work diligently to identify the optimal processing solutions, making informed choices about the appropriate bank, plan, point of sale system, and back-office software, all aimed at maximizing your savings and business capabilities. In essence, by prioritizing your individual needs, we are poised to assist in propelling your business to unprecedented levels of achievement and success. Together, we can transform your vision into reality, ensuring that your business thrives in a competitive landscape.

What is Helios CX?

Helios operates as a specialized platform concentrating on enhancing customer experience and monitoring account health, specifically designed for B2B companies that need an effective and consistent approach to assess client sentiment. This platform allows organizations to automate the distribution of transactional surveys, implement NPS and CSAT initiatives, and collect insights throughout different stages of the customer journey. By aggregating all feedback, Helios evaluates customer sentiments and swiftly detects potential risks and opportunities for improvement. Beyond simply functioning as a dashboard tool, Helios provides commercial and customer experience teams with critical insights that empower them to identify accounts at risk, understand vital elements leading to customer dissatisfaction, and highlight pivotal moments for implementing upselling or retention strategies. Through the use of Helios, businesses strive to reduce churn rates, build stronger client relationships, and increase revenue from their existing customer base, ultimately creating a more robust business environment. As a result, companies can make informed decisions that not only benefit their current clientele but also pave the way for future growth and success.

Media

Media

No images available

Integrations Supported

Authorize.Net
CI Badge
CI Track
Magento
OpenCart
ResponseCRM
Shopify
Volusion
cPanel

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Helios Payments

Date Founded

2015

Company Location

United States

Company Website

heliospayments.com

Company Facts

Organization Name

Helios CX

Date Founded

2025

Company Location

Peru

Company Website

www.cxhelios.com

Categories and Features

Payment Gateways

Not specified

Payment Processing

Not specified

Categories and Features

Customer Experience

Not specified

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