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What is BMC Helix Digital Workplace?
Interact with adaptable channels crafted to elevate your overall experience significantly. No matter which channel you choose, advanced knowledge integration guarantees that you can swiftly obtain information, thereby promoting both productivity and job satisfaction. Modern employees now expect to use cutting-edge tools that allow them to carry out their responsibilities from anywhere, at any time, and on any device. With BMC Helix Digital Workplace, users can explore multiple channels to gather information, request services, and resolve issues seamlessly. The cognitive virtual agent, which is fully integrated and supportive, offers a personalized and insightful experience for users. Furthermore, the BMC Helix Virtual Agent understands inquiries in your preferred natural language, making interactions more user-friendly and intuitive. This enhanced level of comprehension not only streamlines workflows but also contributes to a more efficient and effective workplace environment. As a result, organizations can foster a culture of collaboration and innovation, ultimately driving better outcomes for both employees and the company.
What is BMC Helix Business Workflows?
BMC Helix Business Workflows provides versatile omni-channel experiences that improve the delivery of business services. This modern case management solution caters to multiple departments, including HR and facilities, and is built for scalability, effective management, and automation. As a smart service management platform, it empowers business leaders to supervise, automate, and enhance service delivery, leading to maximum efficiency. By transforming the way organizations interact, manage, innovate, and scale their services via a unified platform, it enables employees to design the workflows needed for autonomy and responsiveness. This customized employee experience not only increases engagement and productivity but also redefines the relationship between business operations and IT, helping the organization evolve into a cognitive enterprise. Additionally, it fosters a cohesive environment that encourages collaboration and innovation at every level, further driving the company's success. Ultimately, the integration of these features positions businesses to adapt swiftly to changing demands and stay ahead in a competitive landscape.
Integrations Supported
BMC Helix Operations Management
BMC HelixGPT
Axonius
BMC AMI Ops Automation for Capping
BMC Compuware Topaz Connect
BMC Helix Enterprise Service Management
BMC Middleware Management
Runbook Studio
Swish.ai
Integrations Supported
BMC Helix Operations Management
BMC HelixGPT
Axonius
BMC AMI Ops Automation for Capping
BMC Compuware Topaz Connect
BMC Helix Enterprise Service Management
BMC Middleware Management
Runbook Studio
Swish.ai
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.bmc.com/it-solutions/bmc-helix-digital-workplace.html
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.helixops.ai/products/bmc-helix-business-workflows.html
Categories and Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Categories and Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration