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What is Helix?

Helix is a cutting-edge, cloud-based management system tailored for secondary and composite schools throughout New Zealand. It integrates multiple facets of student administration, such as attendance monitoring, assessment handling, NCEA reporting, scheduling, communication, and payment processing into a unified platform, thereby resolving the challenges posed by repetitive data entry and disjointed applications that can impede school operations. This all-encompassing system equips leadership teams with immediate insights into student attendance, performance, and engagement levels; it allows teachers to effortlessly mark attendance and access student records from any device; and caregivers can utilize the intuitive Helix app to view reports, attendance data, and payment options. Additionally, Helix facilitates secure data exchange with more than 200 external systems through API integrations, including Xero and Ezypay, significantly boosting its capabilities. The platform operates out of an ISO 27001 certified data center and adheres to the guidelines established by the Safer Technologies 4 Schools framework. Created by MUSAC Ltd, Helix benefits from over three decades of expertise in supporting New Zealand's educational institutions, ensuring it effectively addresses the specific requirements of schools in the area. By streamlining school management procedures and enhancing overall operational efficiency, this system marks a remarkable advancement in educational administration. With the continuous evolution of technology, Helix is poised to adapt and grow, further enhancing its support for educators and students alike.

What is Helix?

Helix utilizes conversational data collection to engage with guests throughout their stay, gathering crucial insights while facilitating a smooth, contactless communication experience. Designed specifically for frontline staff, Helix effectively organizes feedback and inquiries based on sentiment and topic, enabling the prioritization of urgent issues that require swift attention. This system allows your team to work collaboratively in real-time, addressing guest requests immediately while they are still present. With a variety of notification options, task management, and SMS-based collaboration features, Helix simplifies the entire guest journey from check-in to check-out. By automating these communications, Helix allows you to focus on key tasks such as upselling additional services, fostering positive reviews, and improving transient occupancy rates. Moreover, this cutting-edge solution not only enhances the guest experience but also boosts operational efficiency for hospitality personnel, ultimately creating a more streamlined environment for both guests and staff. The integration of such technology signifies a transformative step in how the hospitality industry can better serve its clientele.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MUSAC Ltd

Company Location

New Zealand

Company Website

www.helixsms.co.nz

Company Facts

Organization Name

MicroMetrics

Date Founded

2013

Company Location

Canada

Company Website

micrometrics.com/hospitality/

Categories and Features

Student Information System

Attendance Tracking
Class Registration
Class Schedule
Classroom Management
Electronic Assignments & Tests
Financial Aid Management
Gradebook
Higher Education
Online Payments
Parent Portal
Progress Reports

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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