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What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

What is Dewy?

Dewy is a powerful all-in-one growth toolset built to help medical and aesthetic practices optimize their sales and marketing efforts through a unified platform. It combines a HIPAA-compliant CRM with custom lead nurturing funnels, automated email and SMS campaigns, and advanced sales training to maximize patient conversion and retention. The platform offers seamless integrations with major EMR/EHR systems such as Meevo, Zenoti, and EMA by ModMed, along with ecommerce and messaging tools like Square, Shopify, and MessageMedia, enabling full practice connectivity and streamlined operations. Dewy’s intuitive drag-and-drop pipeline lets teams easily track leads throughout their buying journey, ensuring no potential patient is overlooked. Many leading practices, including Clarus Dermatology and Cool Contours, credit Dewy with helping them reactivate patients, increase lifetime value, and supercharge conversion rates. The platform’s custom nurturing funnels and expertly crafted content keep patients engaged with relevant communication tailored to their specific needs. Sales training is a core component of Dewy, offering one-on-one coaching to refine lead conversion strategies and improve sales outcomes. Its US-based support team ensures users receive timely assistance, facilitating quick onboarding and ongoing success. Dewy also provides free funnel assessments to identify areas for improvement and optimize lead retention efforts. By merging innovative technology with personalized support, Dewy empowers practices to build stronger relationships with patients and drive sustainable growth.

Media

Media

Integrations Supported

AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Freshdesk
HubSpot AEO
ModMed
Veradigm EHR
Zenoti
athenaOne
eClinicalWorks

Integrations Supported

API Availability

API Availability

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Pricing Information

$399/month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Company Facts

Organization Name

Dewy

Date Founded

2019

Company Location

United States

Company Website

www.dewy.io

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

CRM

Not specified

Dermatology

Not specified

Lead Nurturing

Not specified

Medical Spa

Not specified

Plastic Surgery

Not specified

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