Help Lightning Reviews & Ratings

Help Lightning

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

What is ARki?

ARki delivers instant Augmented Reality experiences, streamlining the processes of viewing, sharing, and communicating design concepts. Through the ARki toolkit, users can create captivating AR experiences tailored to their needs. This platform allows for the visualization of 3D projects in Augmented Reality, ensuring that design details are communicated clearly and accurately. The mixed reality features of AR/3D mode facilitate on-site visualization, where models can be positioned in any environment or examined in 3D. Users can conveniently save their models on personal devices for offline viewing, thereby eliminating the need for internet access. By anchoring comprehensive Augmented Reality experiences, ARki enables real-time visualization at any scale, allowing users to interact with 3D models directly in their intended locations. Upgrading to the ARki Pro version opens the door to a limitless range of interactive features, further enriching the AR experience. In essence, ARki serves as a transformative instrument that redefines how design is experienced and communicated, enhancing both creativity and collaboration in the process. This innovative platform is truly a game changer for anyone involved in design.

Media

Media

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

Integrations Supported

Blender
Maya
Revit
SketchUp

API Availability

Has API

API Availability

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Pricing Information

$21.96 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Company Facts

Organization Name

ARki

Company Location

United Kingdom

Company Website

www.darfdesign.com/arki.html

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

Categories and Features

Augmented Reality

Not specified

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