Help Lightning Reviews & Ratings

Help Lightning

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
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features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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features 0 out of 5 stars
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What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

What is EON-XR?

EON-XR seeks to make Augmented and Virtual Reality technologies accessible to all, overcoming the barriers that often limit their use in educational and industrial environments. This innovative platform allows educators, trainers, and employers to create captivating and interactive AR and VR experiences without the necessity for programming knowledge or extensive technical skills. Once developed, these engaging lessons can be effortlessly shared with a broad audience, including students, trainees, and the general public, and are compatible with widely used devices such as smartphones, laptops, and available headsets. In doing so, EON-XR is empowering millions around the world—students, professionals, and ordinary individuals alike—with essential tools to face current challenges and seize future opportunities, thereby enhancing traditional training and educational methods across various countries. This transformative approach signifies a major evolution in how we can facilitate learning and skill development across multiple sectors, ultimately fostering a more inclusive and innovative learning landscape.

Media

Media

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Company Facts

Organization Name

EON Reality

Date Founded

1999

Company Location

United States

Company Website

eonreality.com/platform/

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

Categories and Features

Augmented Reality

Not specified

Industrial AR

Not specified

Virtual Reality

Not specified

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