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What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

What is Detect Auto?

Detect Auto boosts auto shop performance by leveraging AI tools to automate key aspects of service management. The platform helps shops maximize revenue with automated maintenance recommendations, real-time repair order audits, and detailed collection of customer concerns for improved diagnostics. Seamlessly integrating with shop management software, Detect Auto enhances communication and minimizes missed opportunities. With robust integrations, customizable options, and an intuitive interface, the platform increases operational efficiency, elevates customer satisfaction, and drives business growth. Its advanced capabilities enable shops to stay ahead of industry demands while improving overall service quality.

Media

No images available

Media

Integrations Supported

Shop-Ware
Tekmetric

Integrations Supported

Shop-Ware
Tekmetric

API Availability

Has API

API Availability

Has API

Pricing Information

£100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Company Facts

Organization Name

Detect Auto

Date Founded

2022

Company Location

United States

Company Website

www.detectauto.com

Categories and Features

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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