Ratings and Reviews 48 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Zoho Assist Reviews & Ratings
    2,199 Ratings
    Company Website
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    96 Ratings
    Company Website
  • Atera Reviews & Ratings
    2,141 Ratings
    Company Website
  • UTunnel VPN and ZTNA Reviews & Ratings
    118 Ratings
    Company Website
  • Venn Reviews & Ratings
    35 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • NinjaOne Reviews & Ratings
    6,017 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    165 Ratings
    Company Website
  • Cloudbrink Reviews & Ratings
    28 Ratings
    Company Website
  • ManageEngine Endpoint Central Reviews & Ratings
    3,242 Ratings
    Company Website

What is HelpWire?

HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details. For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts. HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption. Core features: - Account-free client access – users can join a support session directly from an invitation link without registration or credentials. - Automatic reconnection after reboot – resume work on the remote device once it restarts. - Windows UAC elevation – handle tasks that require administrator privileges during a remote session. - Cross-device file transfer – exchange files between the technician’s and client’s computers while connected. - Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system. - Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session. - All-monitor access – view and control every display connected to the client device from a single workspace. - Two-factor authentication – strengthen account security with an additional verification step. - Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.

What is CoreRDP?

Upon completing your payment, you'll promptly receive all the necessary details, allowing you to bypass any waiting period for setup. You will gain entry to a reboot panel, making it effortless to restart your server whenever needed. Should your server experience any problems, you will not need external help for rebooting. As the oldest RDP provider in the market, we guarantee that you won’t find a better option for acquiring RDP services. Our pricing is exceptionally competitive, particularly when considering the extensive range of features we provide. Whether you are a seasoned developer or a novice unfamiliar with web management, we have a customized web hosting solution tailored to your needs. Our Windows RDP plans come equipped with a unique reboot panel that allows you to reboot, power on, or power off your server at your convenience. In addition to this, we've implemented uptime monitoring systems to keep a vigilant check on your server's operational status, proactively resolving any issues before they reach your notice. Clients enjoy the flexibility to install or remove any software they choose and can adjust server settings according to their requirements. Furthermore, our dedication to customer satisfaction means we are always available to provide assistance whenever necessary. This commitment ensures that your experience with our services remains smooth and hassle-free, reinforcing the value we place on your needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$0
The product is completely free of charge, no fees and no ads
Free Version
Free Trial Offered?

Pricing Information

$9.99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Company Facts

Organization Name

CoreRDP

Company Website

www.corerdp.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

RDP

Popular Alternatives

Popular Alternatives

SetMe Reviews & Ratings

SetMe

Techinline