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What is Helpie?
The contemporary WordPress wiki plugin is designed with advanced permission controls, enabling you to specify who has access to view, edit, publish, or approve content, which encourages contributions from both your internal team and external community members. Its intuitive interface allows for smooth organization and dissemination of information to your target audience. You can monitor user engagement through metrics such as views, searches, and reactions like likes and dislikes, enhancing your understanding of how users interact with your content. Helpie streamlines the usually monotonous processes of creating product documentation and enhancing team collaboration, making it a breeze to establish your own wiki community. The frontend editing feature permits users to easily add or adjust content, while a detailed revision history helps you keep track of changes and make informed decisions. Customize your documentation using Helpie's integrated styling options or the advanced Elementor page builder for a personalized touch. Gather essential feedback from users through voting and commenting tools, and keep your documentation up to date by utilizing added and updated tags for easy tracking. By working together to create and share wiki articles, your team can enrich its collective expertise while taking advantage of versioning features to ensure content accuracy. This collaborative environment not only fosters knowledge sharing but also empowers every contributor to play an active role in the growth of the community. Ultimately, the platform opens up opportunities for continuous improvement and innovation within your organization's knowledge management efforts.
What is BetterDocs?
BetterDocs is an all-in-one documentation plugin and knowledge base tailored for WordPress, aimed at enhancing user experience while minimizing the volume of support inquiries. This plugin empowers users to craft and structure their documentation attractively, ensuring that visitors can effortlessly access the information they seek. With a self-service feature, BetterDocs enables users to discover answers promptly, thereby decreasing the reliance on support staff.
One of the standout attributes of BetterDocs is its array of pre-designed templates, facilitating the swift and efficient creation of WordPress documentation websites. In addition, the plugin boasts a wide range of customization options, allowing users to easily modify the site’s layout to align with their brand identity and aesthetic preferences. Overall, BetterDocs streamlines the management of documentation, presenting it in a more engaging and visually appealing format that benefits both users and site administrators.
API Availability
Has API
API Availability
Has API
Pricing Information
$69 per site
Free Trial Offered?
Free Version
Pricing Information
$69
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Helpie WP
Company Location
United States
Company Website
helpiewp.com
Company Facts
Organization Name
WPDeveloper
Date Founded
2018
Company Location
United States
Company Website
wpdeveloper.com
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
