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What is Hemingway?

Hemingway is a cutting-edge, AI-powered solution specifically designed for dental practices, focused on enhancing patient engagement and streamlining administrative tasks. One of its standout features is AI-driven reactivation, which actively seeks to reconnect with patients who have missed appointments or become inactive, effectively encouraging them to re-enter the practice. In addition, Hemingway offers a 24/7 virtual receptionist that handles appointment requests, ensuring that the schedule remains full and efficient. The platform also includes automated rescheduling capabilities, allowing appointments to be modified seamlessly based on predetermined criteria. Furthermore, it improves patient communication through smart texting, enabling the AI to proficiently manage discussions about appointment specifics. A voice agent is also available to ensure smooth phone interactions with patients, while an AI web chat feature can be easily integrated into the practice's website, helping to attract and engage prospective patients. Hemingway's compatibility with various practice management systems further enhances its utility, all while safeguarding the privacy and security of communications to provide a reliable experience for both patients and staff. This multifaceted approach establishes Hemingway as an essential resource for contemporary dental offices aiming to flourish in an increasingly competitive environment, ultimately contributing to improved patient satisfaction and operational efficiency.

What is FlowHealth?

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

Media

Media

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hemingway

Company Location

United States

Company Website

hemingwayai.co

Company Facts

Organization Name

FlowHealth

Company Location

United States

Company Website

flowhealth.ai/

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Categories and Features

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