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What is Hero?
Hero serves as a comprehensive platform for booking, payments, and ticketing, catering to travel agents and tour and activity resellers globally. It operates as a SaaS solution, offering uncapped commissions for B2B2C transactions and white-labeled services for B2B2C clients, ensuring flexibility and growth potential for its users. This innovative approach empowers partners to streamline their operations while maximizing revenue opportunities.
What is HelpHero?
You can design engaging and straightforward product tours that facilitate a smoother onboarding experience for your users, enabling them to quickly familiarize themselves with new features. There is no need for extensive programming skills or large financial investments to implement these tours. Our dynamic product walkthroughs immediately capture users' attention, allowing them to absorb information as they navigate through the application, simplifying the onboarding process. HelpHero streamlines the creation of these walkthroughs without any coding requirements, enabling you to showcase key features and updates effectively. This way, users will have a clear understanding of the latest enhancements and how to utilize them effectively. Consequently, this leads to reduced confusion, frustration, and an overall increase in user adoption and retention rates. Contextual tours ensure that users receive timely information just when they need it, preventing the need for them to seek help proactively. By guiding users toward successful interactions, HelpHero can significantly lower customer support expenses and response times. Ultimately, HelpHero serves as an accessible and budget-friendly onboarding solution that empowers your users while simplifying your support processes. In this way, you can focus on growing your business while ensuring a seamless experience for your customers.
Integrations Supported
Angular
Google Chrome
Microsoft Edge
Mozilla Firefox
React
Safari
Stripe
TourConnect
Integrations Supported
Angular
Google Chrome
Microsoft Edge
Mozilla Firefox
React
Safari
Stripe
TourConnect
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$55 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hero Travel
Date Founded
2014
Company Location
Australia
Company Website
hero.travel
Company Facts
Organization Name
HelpHero
Company Location
New Zealand
Company Website
helphero.co
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding