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What is Heywood Engage?

Heywood Engage offers a seamless online portal designed specifically for pension scheme participants, granting them safe and straightforward access to crucial retirement details. This platform effectively conveys information on retirement status, projected income, and individual ambitions, turning complex pension data into an easily understandable story. It features a variety of planning tools to aid users in their retirement strategies, employs clear language and engaging storytelling techniques to reduce the volume of support requests, and provides insights into member interactions. With robust security protocols such as electronic identity verification, SMS-based multi-factor authentication, and compliance with accessibility guidelines (WCAG 2.1 Level AA/ADA), it ensures inclusive participation for all users. The user-centric design emphasizes an enjoyable experience, with easy navigation and tailored communication that empowers individuals to make knowledgeable decisions while also lightening the administrative burden for plan providers through a reduction in incoming inquiries and the automation of member-related tasks. In the end, the platform not only enhances user engagement but also instills a stronger sense of assurance among individuals concerning their retirement preparations, making it an invaluable resource for future financial security.

What is Civica Pensions?

Civica's Universal Pensions Management (UPM) is a comprehensive, cloud-based platform designed for managing pension administration, with the goal of enhancing member experiences and streamlining operations. By integrating key functions such as pension administration, document management, and payroll into a single system, UPM utilizes advanced process automation to reduce administrative costs and improve data integrity. The solution features customized online portals that serve both members and employers, significantly advancing digital transformation and offering extensive self-service capabilities. Furthermore, UPM integrates seamlessly with leading industry solutions, which are essential for bank validation, identity verification, and document validation. The platform efficiently oversees more than 100 pension schemes, managing upwards of £43 billion in assets and serving approximately 3.5 million members. Notably, four of the top five local government pension schemes have reported the lowest 'per-member administration' costs using UPM, underscoring its effectiveness in the sector. In summary, UPM emerges as an indispensable asset for contemporary pension management, proving its value in optimizing both member engagement and operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heywood

Date Founded

1975

Company Location

United Kingdom

Company Website

heywood.com/us/products/member-engagement/heywood-engage

Company Facts

Organization Name

Civica

Date Founded

1980

Company Location

United States

Company Website

www.civica.com/en-us/product-pages/pension-fund-management-software/

Categories and Features

Categories and Features

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