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What is HiClinic?

HiClinic is an all-encompassing clinic management and healthcare CRM solution located in Canada, designed to help clinics increase patient inquiries, enhance communication, and promote repeat bookings while minimizing the burden of additional administrative work on staff. Specifically tailored for healthcare providers, this platform integrates patient communication, lead management, automation, and growth strategies into a seamless and user-friendly system. With the capability to recover lost chances, features like the Auto Missed Call Text Back ensure that prospective patients receive prompt replies, even when their calls go unanswered, which significantly boosts engagement and booking rates. In addition, HiClinic's AI Receptionist functions 24/7, managing calls and messages, answering frequently asked patient questions, and handling after-hours inquiries, so clinics can effectively cater to patients without being hindered by availability issues. This forward-thinking methodology not only enhances patient satisfaction but also streamlines the operational efficiency of healthcare practices, ultimately contributing to better service and improved outcomes for patients.

What is Clinic First?

Clinic First is a sophisticated Clinic Management System originating from Hong Kong. This cloud-based solution is ideal for a variety of healthcare providers, including specialists, general practitioners, dentists, and allied health professionals. Featuring a wide range of customizable options, Clinic First is specifically designed to optimize clinical workflows. It provides clinic assistants with vital tools such as a reception desktop interface, waiting area oversight, calendar management, SMS notifications, and additional functionalities. Furthermore, Clinic First includes a robust collection of resources that facilitate the smooth functioning of your clinic, ensuring effective appointment management, accurate data recording, and prompt reminders that enhance communication between clinics and their patients. Ultimately, this platform aims to significantly improve the quality of care offered to patients, thereby raising the overall standards in healthcare delivery. By integrating such advanced features, Clinic First stands out as a leader in clinical management solutions.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$198
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HiClinic

Date Founded

2026

Company Location

Canada

Company Website

www.hiclinic.ca

Company Facts

Organization Name

Clinic First

Date Founded

2015

Company Location

Hong Kong

Company Website

www.clinic1st.com

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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