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What is Hinfo?

The Hinfo digital hotel compendium keeps guests informed about the amenities and services available at their accommodation, along with suggestions for nearby attractions, dining options, and grocery stores. By implementing our interactive digital platform, your establishment can enjoy lower operational costs, enhanced revenue prospects, and a boost in guest satisfaction. Hinfo is conveniently available through both a mobile application and a web-based platform, with QR code access for added ease. Most guests prefer using the mobile app to explore hotel compendium information, which delivers a tailored experience that maintains consistency across different member properties. This personalized touch not only enhances their stay but also fosters a stronger connection between guests and the hotel.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

ASI PMS
Cloudbeds
Infor HMS
Jonas Chorum
Mews
MyHMS
Oracle Hospitality Reporting and Analytics
OwnerRez
Protel Cloud PMS
RemoteLock
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
Sirvoy
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
rezStream Cloud PMS
roommaster

Integrations Supported

ASI PMS
Cloudbeds
Infor HMS
Jonas Chorum
Mews
MyHMS
Oracle Hospitality Reporting and Analytics
OwnerRez
Protel Cloud PMS
RemoteLock
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
Sirvoy
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
rezStream Cloud PMS
roommaster

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00 AU per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

App IT Byte

Date Founded

2017

Company Location

Australia

Company Website

www.hinfo.com

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

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