Hitrak vs. FMS Dispatcher

Hitrak represents a cutting-edge transport management system (TMS) utilizing artificial intelligence, specifically tailored for freight carriers, functioning as a digital mirror of your operations by effortlessly integrating quoting, dispatching, delivering, and invoicing into a unified workflow. Originating in New Zealand, Hitrak serves businesses across New Zealand, Australia, and the Pacific, effectively eliminating reliance on spreadsheets and traditional phone dispatch methods through the use of automated, event-driven tracking, which greatly minimizes manual paperwork and mitigates potential revenue loss. Carriers benefit from extraordinary efficiencies, achieving automation in dispatch processes of up to 95%, a remarkable 90% decrease in the need to pursue proof-of-delivery, and a reduction of call-center traffic by 25–50%, all while managing upwards of 5,000 shipments each day with an outstanding uptime rate of 99.95%. The system is equipped with real-time dashboards that provide comprehensive insights into costs at the vehicle level, as well as margins and fuel usage for every trip. Hitrak's API-first architecture facilitates seamless integration with various existing telematics, payroll, fuel management, and accounting systems, promoting a smooth transition and improved operational performance. Designed by industry experts for their colleagues, it has gained the confidence of prominent New Zealand carriers, including well-known names like Big Chill and MD Freighting, which highlights its trustworthiness and efficiency in the logistics sector. Moreover, as the logistics industry continues to evolve, Hitrak remains committed to innovation and responsiveness to the needs of its users, ensuring it stays at the forefront of transport management solutions.

Our Australian-owned freight management software is expertly crafted to simplify fulfillment operations, allowing seamless switching between different carriers while providing full transparency of your warehouse activities. With over twenty years of expertise in the freight and transportation industry, we take pride in our robust network of carriers and our established track record of improving fulfillment processes for our satisfied customers. Our tailored freight management system is installed to meet your unique requirements, enabling you to efficiently change carriers in pursuit of the best solutions while streamlining repetitive tasks and removing the burden of manual data entry. Moreover, our platform supports the management of multiple warehouses from a single server without the burden of excessive licensing fees, contributing to a substantial decrease in energy usage—up to 50% lower than conventional client-server models—thereby reducing your environmental impact. Acknowledging that every business has distinct needs, our dedicated onboarding team meticulously evaluates your operations to guarantee a seamless transition that aligns with your specific objectives, ensuring that you receive exemplary service from the very beginning. This customized approach not only boosts operational productivity but also cultivates a lasting partnership centered on your growth and success, making us a reliable ally in your logistics journey.