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What is HiveWatch?

HiveWatch stands out as a state-of-the-art physical security solution that harnesses the power of artificial intelligence to unify a range of security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from a reactive model to a proactive strategy. Featuring an advanced rules engine, the platform allows users to tailor alarm responses according to various factors, including time, location, and frequency, while integrating standardized operating procedures to guide operators in their reactions. By employing machine learning techniques, HiveWatch effectively reduces false alarms and escalates genuine threats to human supervisors via its AI Operator module, and also automates the identification of tailgating scenarios. The platform streamlines the management of multiple locations, monitors the health of devices, manages incident case files, and tracks performance indicators such as resolution times and incident totals for executive review. Field teams enjoy swift access to incident-related data and site visuals, can report manual incidents with photographic proof, conduct guard patrols, and maintain continuous communication and coordination throughout their activities. Additionally, the system significantly boosts security efficiency and accelerates response times, ultimately making it a crucial asset for contemporary security management in a fast-evolving world. As security challenges grow increasingly complex, HiveWatch's innovative features position it as a leader in the industry.

What is DICE Monitoring?

DICE Monitoring excels as the only all-in-one solution for alarm surveillance, video oversight, and event management, harnessing state-of-the-art video, audio, and sophisticated video analytics technologies. Their Matrix platform boasts an intuitive interface that allows for quick configuration and personalized features, functioning flawlessly across different devices without needing any software installation. This versatile platform delivers a reliable and effective solution specifically designed for central monitoring stations, command centers, and various dispatch facilities. Additionally, clients can take advantage of supplementary tools such as Matrix 911, Matrix PERS, Matrix Call Center, Matrix PISM, and Matrix Triage, which enable them to tailor the system to align with their unique monitoring needs, thereby maximizing both efficiency and adaptability in their operations. The platform's flexibility not only enhances user satisfaction but also establishes it as a leading choice within the industry, resulting in a growing reputation for excellence.

Media

Media

Integrations Supported

JobDiva

Integrations Supported

JobDiva

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HiveWatch

Date Founded

2020

Company Location

United States

Company Website

hivewatch.com

Company Facts

Organization Name

DICE

Company Website

dicecorp.com/alarm-monitoring-software-solutions/

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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