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What is Home Care Pulse?

Gather extensive and unbiased insights from both your clients and caregivers. By analyzing these insights, tracking emerging patterns, and nurturing client loyalty, you will be able to retain a greater number of caregivers while simultaneously freeing up essential time for your team. Combining caregiver feedback with training programs not only boosts caregiver retention rates but also improves the overall care experience. Through our partnership with the esteemed training organization In the Know, we provide training that enables you to implement actionable strategies based on the feedback received from clients and caregivers, available in both online and in-person formats. Effectively manage, respond to, and foster online reviews from multiple platforms all within a single, user-friendly interface. Given that 90% of consumers consult online reviews prior to making purchases, it is vital to build a strong online reputation. Utilizing third-party surveys enhances accuracy and reliability while also conserving your time. Experience the peace of mind that comes with a consistent understanding of the feelings of both your clients and caregivers. This ongoing relationship allows you to make continuous improvements and adapt to their evolving needs, ensuring that your services remain relevant and effective. Regularly engaging with feedback not only strengthens relationships but also fosters a culture of open communication.

What is ConsumerAffairs?

ConsumerAffairs functions as an independent entity and has no connections with any governmental organization. The businesses featured on our site may provide us with compensation for being acknowledged as Authorized Partners or when you interact with our links, phone numbers, or forms. Our main objective is to deliver general information, and it is essential for individuals to undertake their own assessments based on their distinct financial circumstances and seek advice from their financial, investment, tax, and legal advisors. We are committed to minimizing adverse experiences for both consumers and companies, and our operational framework reflects this commitment. Our team invests considerable effort in researching various businesses, evaluating reviews, and developing tools that facilitate your decision-making journey. We support brands in collecting reviews, interacting with their customers, and extracting meaningful insights from their feedback. The brands that choose to invest in these services are designated as Authorized Partners. When you are ready to make a purchase, we recommend an Authorized Partner that best fits your requirements, ensuring a more streamlined buying process. By doing this, we aim to enhance the connections between consumers and brands, promoting trust and satisfaction on both sides. Our ongoing mission is to create a marketplace where informed decisions lead to positive outcomes for everyone involved.

Media

Media

Integrations Supported

AlayaCare
AxisCare
ProvenExpert.com
Rannko
Savii Care
WellSky Home Health

Integrations Supported

AlayaCare
AxisCare
ProvenExpert.com
Rannko
Savii Care
WellSky Home Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Home Care Pulse

Date Founded

2008

Company Location

United States

Company Website

www.homecarepulse.com

Company Facts

Organization Name

Consumers Unified

Date Founded

1998

Company Location

United States

Company Website

www.consumeraffairs.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Popular Alternatives

Popular Alternatives