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What is Home Care Pulse?

Gather extensive and unbiased insights from both your clients and caregivers. By analyzing these insights, tracking emerging patterns, and nurturing client loyalty, you will be able to retain a greater number of caregivers while simultaneously freeing up essential time for your team. Combining caregiver feedback with training programs not only boosts caregiver retention rates but also improves the overall care experience. Through our partnership with the esteemed training organization In the Know, we provide training that enables you to implement actionable strategies based on the feedback received from clients and caregivers, available in both online and in-person formats. Effectively manage, respond to, and foster online reviews from multiple platforms all within a single, user-friendly interface. Given that 90% of consumers consult online reviews prior to making purchases, it is vital to build a strong online reputation. Utilizing third-party surveys enhances accuracy and reliability while also conserving your time. Experience the peace of mind that comes with a consistent understanding of the feelings of both your clients and caregivers. This ongoing relationship allows you to make continuous improvements and adapt to their evolving needs, ensuring that your services remain relevant and effective. Regularly engaging with feedback not only strengthens relationships but also fosters a culture of open communication.

What is Hello Reviews?

Are you in search of an effective and smart way to acquire a multitude of positive reviews? Hello Reviews presents an excellent chance to improve your brand's image and significantly increase your revenue. For agencies that wish to provide their clients with a trustworthy method to boost their reputations, our agency/partner program is an ideal fit! By participating, you can start enjoying considerable profits while expanding your agency's influence. Companies or individuals unsure of their role can easily contact us, and we will be more than happy to assist. Many businesses across Australia, representing a wide array of industries, have successfully accumulated millions of reviews on sites like Google, Facebook, and Yelp. As consumers today often develop perceptions of businesses before making any purchases or planning visits, it becomes crucial to effectively manage and enhance your online reputation. With the right tools and support, you can transform your customer feedback into a powerful asset.

Media

Media

Integrations Supported

AlayaCare
AxisCare
Google Business Profile
Savii Care
WellSky Home Health

Integrations Supported

AlayaCare
AxisCare
Google Business Profile
Savii Care
WellSky Home Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Home Care Pulse

Date Founded

2008

Company Location

United States

Company Website

www.homecarepulse.com

Company Facts

Organization Name

Hello Reviews

Date Founded

2015

Company Location

Australia

Company Website

www.helloreviews.com.au

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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