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What is Horizon Loyalty Hub?

Horizon is a software solution designed for customer loyalty and engagement, aimed at transforming casual buyers into devoted patrons and advocates by leveraging AI-driven insights. Tailored for a dynamic loyalty environment, it encourages marketers to shift from conventional "points-for-discounts" models to fostering more meaningful customer interactions. Horizon equips businesses with the necessary insights and cutting-edge tools to enhance sales, loyalty, and customer advocacy effectively. Moreover, it is a user-friendly and adaptable SaaS platform that can meet diverse business needs.

What is Driver's Advocate?

Boosting customer loyalty hinges on enhancing service-driven retention strategies. The Driver’s Advocate System streamlines the process of customer retention by delivering a customized and rewarding experience, which fosters greater engagement with your dealership. This innovative system features a service scheduler that dispatches direct, mileage-driven alerts for upcoming service and maintenance needs. It also includes a loyalty point tracker, enabling customers to exchange points for discounts on dealership services or apply them toward their next vehicle purchase from the same dealership. Furthermore, the system incorporates a theft tracker that alerts users if their vehicle is moved without permission, a convenient fuel finder, and a host of other useful tools! The Driver’s Advocate System is designed to work seamlessly with both Apple and Android devices, ensuring accessibility for a broad spectrum of users. To begin your journey with this system, simply head to your device's app store and search for the “Maintain Auto” app, where you can unlock a new level of dealership interaction and service satisfaction. Enjoy the peace of mind that comes with knowing your vehicle's needs are being actively managed.

Media

Media

Integrations Supported

Qlik Application Automation

Integrations Supported

Qlik Application Automation

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HTK

Date Founded

1996

Company Location

United Kingdom

Company Website

www.htk.co.uk

Company Facts

Organization Name

EFG Companies

Date Founded

1977

Company Location

United States

Company Website

www.efgcompanies.com/products/drivers-advocate/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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