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What is HostConcepts?

HostConcepts® provides an all-encompassing solution for the efficient management of restaurant tables and waitlists. This platform enables users to effectively handle their waitlists, track reservations, and improve the organization of tables and servers with ease. Keep in touch with your guests through unlimited text messaging features, ensuring they feel connected at all times. By integrating a JTECH Guest Paging system, businesses can engage with patrons based on their individual preferences. HostConcepts allows you to streamline your front-of-house operations while guaranteeing an outstanding guest experience, giving you the freedom to select features that meet your specific business needs. You can also send out reservation reminders to guests a day in advance and alert them via text when their table is ready. Furthermore, adding a TAP-AHEAD™ link to your website or mobile app simplifies the process for guests to join your waitlist whenever it suits them. This solution is not limited to restaurants; it is also suitable for pharmacies, salons, and a variety of other establishments that could benefit from automating their waitlist management, ultimately boosting efficiency across the board. By implementing HostConcepts, you will not only streamline your operations but also significantly enhance customer satisfaction in any client-focused setting. The flexibility and convenience offered by this platform make it a valuable asset for any service-driven business.

What is Awaiting?

Maintain a high level of vigilance to ensure the safety of everyone in your establishment. With Awaiting's intuitive contactless waitlist system, you can effectively manage the flow of incoming customers while complying with legal capacity limitations. Whether your venue can host 10 guests or 100 at one time, Awaiting assists you in navigating the complexities of capacity regulations in a rapidly changing legal landscape. Protect your staff from potential hazards associated with large crowds, particularly in light of the increased risks posed by COVID-19. By overseeing the number of patrons in your space, you not only safeguard your employees' health but also mitigate the risk of potential business closures. Foster a safe atmosphere for your customers, who rightfully expect the seamless experience they are accustomed to at your venue. Given the current health climate, many patrons may be reluctant to visit unless they have confidence in the effectiveness of your safety protocols. Awaiting offers that vital reassurance, providing peace of mind for your guests. Furthermore, your business will gain access to a dedicated phone line for customer text inquiries, which enhances both communication and safety. This contemporary solution enables you to concentrate on delivering outstanding service while ensuring the protection of everyone involved, ultimately fostering trust and loyalty in your customer base. In today's shifting environment, adapting to new safety practices is essential for sustaining long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

JTECH

Company Location

United States

Company Website

www.jtech.com

Company Facts

Organization Name

Vaporware

Date Founded

2013

Company Location

United States

Company Website

awaiting.app

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Waitlist

Not specified

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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